3 Veterinary Client Service Representative Jobs in Ithaca, NY
VCA Animal Hospitals is Hiring a Veterinary Client Service Representative Near Ithaca, NY
Client Service Representative
We 're seeking a Full-time Client Service Representative with veterinary hospital experience to join our team.
At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal With every opportunity, we aim to exceed each pet owners expectations.
Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.
Salary range $18-19 dependent on experience
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance - ensuring that facility is neat and clean at all timesboth inside and outside.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!**
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**
**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at** **vcacareers.com**
Job Summary
Full Time
$37k-45k (estimate)
05/02/2024
05/15/2024
vcahospitals.com
AUSTIN, TX
15,000 - 50,000
1994
Private
HOWARD BLATT
$1B - $3B
Related Companies
About VCA Animal Hospitals
Antech Diagnostics owns and operates reference laboratories for animal hospitals.
The following is the career advancement route for Veterinary Client Service Representative positions, which can be used as a reference in future career path planning. As a Veterinary Client Service Representative, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Client Service Representative. You can explore the career advancement for a Veterinary Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Veterinary Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Veterinary Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Veterinary Client Service Representative job description and responsibilities
VCSRs handle all aspects of the veterinary hospital's front desk, managing the flow of client visits and assisting to educate clients on general health topics and medications.
04/22/2022: Lebanon, PA
Students learn about the veterinary healthcare team, medical records, medical terminology, medical office procedures, administration, basic pharmacology, proper animal handling, Microsoft Office basics and the principles behind providing top-notch custome
05/03/2022: Roanoke, VA
They also provide assistance to the entire veterinary hospital or pet care team.
04/30/2022: Newark, NJ
Communicate with Confidence About the Value of Services.
03/31/2022: Galveston, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Veterinary Client Service Representative jobs
Previous receptionist and veterinary practice experience are desirable but not required.
05/05/2022: Springfield, IL
Knowledge of basic medical terminology, veterinary medicine, medical records, and billing systems.
03/19/2022: Corpus Christi, TX
Step 3: View the best colleges and universities for Veterinary Client Service Representative.
