Duration

6 Month

Req Description

Description

Expertly diagnoses and repairs product per instructions for multiple products and/or business units. Is able and willing to work across multiple
business units, as directed, in order to ensure customer orders are properly met. Tests complete functionality of device after repair has been
performed and verifies all information on work traveler and in shopfloor control system matches that of device repaired. Physically and
systemically stages unit in appropriate next step according to process requirements. Performs other duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
 Receives specific work instruction from the repair/prescreen team leads.
 Expertly tests and repairs devices according to work instructions.
 Has expertise in electronic repair over multiple products and/or business units
 Has experience in component soldering techniques.
 Performs necessary system transaction.
 Performs general cleaning of work area to ensure safety and discards all scrap material.
 Comply and follow all procedures within the company security policy.
 May perform other duties and responsibilities as assigned.
Expert techniques to trouble-shoot devices and perform tests.
 Expertise to use tools to disassemble and reassemble electronic assemblies.
 Expertise to perform test and repair tasks to specific quality criteria as defined by business unit.
 Expertise to perform test and repair tasks within specified time as defined by the business unit.
 Knowledge of and experience in soldering techniques.
 Ability to define problems, collect data, establish facts, and draw valid conclusions.
 Ability to operate a personal computer including using a Windows based operating system and related software.
 Ability to write simple correspondence. Read and understand visual aid.
 Ability to apply common sense understanding to carry out simple one- or two-step instructions.
 Ability to deal with standardized situations with only occasional or no variables.
 Ability to read and comprehend simple instructions, short correspondence, and memos.
 Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
 Ability to compute rate, ratio, and percent and to draw and interpret graphs

Enterprise Req Skills

field service,desktop pc support,desktop troubleshooting

Job Title

desktop technician

Top Skills Details

Worksite Address

Louisville,Kentucky,United States,40299

Additional Information

Drug Test Required

true

Experience Level

Entry Level

External Communities Job Description

This is a great project that will range from 3-6 months long in the Louisville market. It will require Level 1 Desktop resources with a chance to get converted perm based on their performance

EVP

Work Environment

Configuration Center in Louisville

Additional Skills Tags

field service,desktop pc support,desktop troubleshooting

Additional Skills & Qualifications

A would be nice to have
Dell Certifications a plus
Strong Desktop Break Fix skillset

Business Qualification

Impact to the Internal/External Customer

Have a huge backlog of PC needs to distribute
Does not have the staff to meet the Dell timelines

Why is Position Open?

Business Challenge