At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .Overview of Job FunctionThe Software Engineer engages with a holistic view of the development lifecycle, participating in and occasionally driving various R&D activities. Subject to their specialization, the Software Engineer designs, develops, tests, publishes, and/or supports different cloud-based products and solutions while working closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes. Additionally, the Software Engineer provides recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and occasionally leads the implementation of new solutions.Principal Duties and Essential ResponsibilitiesOngoing evaluation (test) of feature design proactively work with others to identify issues or potential risk areas with the architectureDistill requirements from feature level into implementation level tasksEnsure that the feature design is correct for operations, as well as deployment and sustainabilitySupport departmental and team initiativesWork with Team Technical Architect and Lead to define, document, and communicate coherent feature designCommunicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the teamIdentify, monitor and resolve feature related issues; escalate if individual resolution is not possibleEnsure stakeholders understand feature architectureMaintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated; understand evolutionary pathsWork with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.Prioritize and resolve technical problems and assist others with the sameEnsure the prioritization of scope (including defects) is understoodUnderstand the development process and suggest improvements to itIdentify areas of technical risk in a feature and options to de-riskSupport opportunities to address technical debt as part of a releaseSupport the design process and ensure it complies with product architectureSupport planning as regards estimates, dependencies, risk areas, and sequencing tasksMinimum RequirementsBachelors degree in Computer Science, Engineering or related field3 - 5 years experience developing high quality, secure and performant solutions against functional and non-functional requirementsSome experience aligning feature development with business initiatives and corporate roadmapsExperience with Front-end UI: ReactJS, HTML5, CSS, NodeJS, MochaExperience with REST API/microservice applications: Java, Spring Boot, Spring Cloud, JUnitExperience with SQL/NoSQL databases: PostgreSQL, SQL Server, MongoDB, DynamoDBAbility to take ownership of assignments and drive to resolutionAbility to work in a fast-paced, high energy environmentAble to work independently under general direction towards predetermined longer-term goalsAble to troubleshoot and identify root cause of issues while liaising with engineering teams, support and end customersKnowledge of behavior driven development practices using technologies such as CucumberExperience of software automation tools such as Selenium.Experience of working in both legacy and greenfield codebases.Knowledge of software performance testing and profiling toolsExperience of version control systems e.g. GitHubExperience of continuous integration systems e.g. Jenkins, HarnessSuccessful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations#LI-KD1Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on ones race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a persons behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, Protected Characteristics), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.For US Applicants_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint 2024 Benefits)_#J-18808-Ljbffr

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