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***This is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate. ***
Job Summary:
Patient Service Specialist I –
The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.
Patient Service Specialist II –
The Patient Services Specialist II has advanced Patient Services Specialist skills and is proficient in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients
Minimum Qualifications:
Patient Service Specialist I –
Patient Service Specialist II –
Associate degree and one year of clerical or customer service experience. An equivalent combination of education and experience relevant to the role may be considered for this position.
Required: For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position
Job Duties:
CUSTOMER SERVICE:
SCHEDULING:
ARRIVAL:
REGISTRATION:
DISPOSITION:
Salary Range:
Actual salary commensurate with experience.
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
Full Time
$38k-47k (estimate)
05/04/2024
07/03/2024
The following is the career advancement route for Patient Services Specialist I/II (Oncology - Galveston) positions, which can be used as a reference in future career path planning. As a Patient Services Specialist I/II (Oncology - Galveston), it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Specialist I/II (Oncology - Galveston). You can explore the career advancement for a Patient Services Specialist I/II (Oncology - Galveston) below and select your interested title to get hiring information.