Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

The Credit Risk Review (CRR) group is responsible for independently evaluating credit risks of exposures from both lending and non-lending activities to opine upon the effectiveness of first and second lines of defenses’ credit risk management practices and credit quality in fulfillment of regulatory expectations for safety and soundness.

• CRR reports administratively through Enterprise Audit, functionally to the Boards of Directors, and is governed by the CRR Policy and the Interagency Guidance for CRR Systems.
• The group conducts its work through the execution of its programs in adherence with the CRR business plan. The CRR Programs include Continuous Monitoring, Periodic Reviews, and Portfolio Assessments.
• Results are reported to executive and senior management, bank credit risk management committee, and the Boards of Directors.

The Retail CRR Team drives the independent CRR Programs covering the retail credit risks in USAA Federal Savings Bank and USAA Savings Bank, which includes Auto, Credit Card, Deposits, Mortgage, Secured, and Unsecured credit risks.

The Credit Risk Review Analyst Senior will serve as a subject matter authority on the Retail CRR Team. In the industry, this role is commonly known as a Senior Credit Review Officer.

• This position is responsible for the quality and timely execution of the three programs (Continuous Monitoring, Periodic Reviews, and Portfolio Assessments) for the retail credit risks in USAA Federal Savings Bank and USAA Savings Bank.
• Applying data analytics support and techniques, synthesize and aggregate retail credit risk data across the banks.
• Through ongoing monitoring, Periodic Reviews, and overall credit risk assessments of retail credit exposures, review the lifecycle stages of credit analysis, portfolio management, default management, and loss mitigation to conclude independently upon inherent credit risk, quality of credit risk management, individual and aggregate credit risks, and direction of credit risk.
• Ensure CRR’s independent coverage of the retail credit risks is appropriate.
• Constructively interact with key first and second line of defense Credit Risk Executives and Directors
• Engage in pertinent business and risk management meetings regularly, providing effective and credible challenge where warranted
• Ensure appropriateness of credit risk policies and procedures governing retail credit risks and the consistent application thereof
• Independently opine on the adequacy of underwriting analysis, appropriateness of credit decisions, and efficiency of the credit management process supporting credit or asset quality, including sufficiency of controls in place to mitigate credit risk to USAA
• Independently monitors credit risk trends in the retail exposures, attends relevant meetings, and establishes and maintains relationships with internal partners responsible for credit approval and credit risk management
• Recommend and assist in growing CRR Policy and procedures where needed

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX

What you'll do:

• Partners with key customers in the bank to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Communicates results of risk assessments to, business process owners and various levels of leadership in the bank.
• Implements new bank risk policies, practices, appetites, and solutions to ensure comprehensive understanding and management of bank risks according to industry standard methodology.
• Improves and contributes to bank tools, and methodologies to measure, monitor, and report risks based on established strategy.
• Applies advanced knowledge to use or produce analytical material for discussions with cross functional teams to understand bank business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams in the bank to identify, assess, aggregate, and mitigate current and emerging bank risk events.
• Formulates stress test plans for bank including the evaluation of results and framing of contingency plans in partnership with key bank partners.

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field.
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting, or other related operational area.
• Or advanced degree/designation in Risk Management, Business, Finance, or other field relevant to risk management and 4 years of work experience in a field relevant to risk management.
• Risk management experience in a complex institution and/or highly matrixed environment.
• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
• Ability to effectively work with both internal and external partners
• Proven critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven ability to effectively make data-driven decisions.
• Proactively identifies potential concerns and follows-up to resolve issues.
• Advanced knowledge of Microsoft Office products including Excel and PowerPoint.
• Knowledge of federal regulation 12 CFR Part 30, including Appendices A and D and with federal supervisory mentorship, to include:
• OCC Documents: Large Bank Supervision Handbook; OCC Safety and Soundness Handbooks - Internal Controls, Corporate & Risk Governance, Retail Lending; and key OCC bulletins - Model Risk Governance, Model Risk Management, New Products and Services Risk Management, Third Party Risk Management, Technology Risk Management, Stress Testing, and Operational Risk
• Federal Reserve Documents: Consolidated Supervision Framework for Large Financial Institutions; Federal Reserve Board Bank Holding Company Supervision Manual
• FFIEC Manuals and Handbooks to include: Banking, General understanding of federal laws, rules, and regulations, to include: CRA; ECOA; FCRA; MLA; SCRA; Regulation DD; Regulation E; Regulation Z; BSA/AML; and UDAP/UDAAP
  • Laws and Regulations for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory mentorship applicable to the organization and responsibilities of the role.

What sets you apart:

• Experience in Credit Card lending, including new origination and portfolio credit risk strategies, including Credit Line Increase, Credit Line Decrease, Authorizations, Over Limit, Balance Transfer, Reissue, Credit Bust-Out, Payment Risk.
• Ability to apply internal and external data and analytical skills to identify risks and opportunities
• Experience reviewing, analyzing, and interpreting data collected from multiple sources and use critical thinking skills to draw conclusions
• CRR and/or Audit experience in the financial industry
• Excellent verbal and written communication and social skills required with ability to present detailed and critical topics to management
• Proven track record to lead projects optimally with minimal direct supervision
• Knowledge of credit risk trends, combining quantitative and qualitative methods

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.