Education at Work is an innovative, mission driven business process outsourcing (BPO) company putting college students at the forefront of our unique business model. As a rapidly growing company with a start-up mindset, we are committed to fostering a collaborative environment and entrepreneurial culture which values and progresses out of the box thinkers and savvy problem solvers. 

Position Summary:

The Data Analyst who is able to turn project requirements into custom-formatted data reports. The ideal candidate for this position is able to do complete life cycle data generation and outline critical information for the company. Ideally, the Data Analyst is able to analyze business procedures and recommend specific types of data that can be used to improve upon them. A data analyst's job is to take that data and use it to help the company make better business decisions.

Essential Functions:

• Development and maintain various reports required to analyze call trends and historical patterns.
• Synthesize current business intelligence or trend data to support recommendations for action.
• Manage timely flow of business intelligence information to users.
• Gathering user requirements.
• Provide error free decision-making reports to management on a daily, weekly, monthly and annual basis.
• Designing and automating reporting using Power BI.
• Various performance related analysis as needed.
• Other duties as deemed by Management.

• Proficient knowledge of Power BI – including multiple data connections, visualizations, DAX, M.
• Expert knowledge of Excel- including graphs, pivot tables, formulas.
• Excellent communication skills.
• Strong organizational skills.
• Detail orientated.
• Ability to work effectively as an individual and in a team environment.
• Ability to meet company attendance and dependability guidelines.
• Must be able to sit for long periods of time and repeatedly use a computer or other operational hardware.

• Bachelor’s degree, preferred. Equivalent level of work experience considered.

• Ability to travel on occasion.
• Ability to function at a computer workstation for long periods of time.
• Ability to work independently.
• Ability to work with team members offsite.

THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION, AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.