Job Title: Applications & Data Support Specialist

Qualifications:

• Bachelor’s Degree is preferred. Can be in the area of technology, education, or training.
• Experience with project management, including the ability to facilitate communication between technical and non-technical users of data and systems is preferred.
• Demonstrated ability to communicate effectively with stakeholders, including teachers, administrators, school board members, district staff, and with members of the public.
• Must demonstrate a code of ethics and maintain the highest standards of confidentiality in dealing with sensitive data and proprietary information.
• Must be able to respond to customer needs and concerns in a prompt and positive manner.
• Strong collaboration skills and ability to work effectively in a team environment.
• Must be able to work independently with attention to detail and accuracy, producing timely results.
• Strong analytical and problem-solving abilities.
• Strong written and verbal communication, organization, and interpersonal skills.
• Prior experience with school software/data systems is preferred (such as Infinite Campus and/or PowerSchool eFinance).
• A demonstrated ability to learn multiple software packages and knowledge of productivity software (Office, G-Suite) is required.

Reports to: Director of Technology

Job Goal: To assist the district in reaching its mission, vision, and core values by providing valuable service and support to the users of our district’s software application and data systems. A successful candidate for this position will provide front-facing application and data support to teachers, staff, and administrators and will also provide back-end support through the design and development of training resources, workflow processes, and reports.

Performance Responsibilities:

• Develop an in-depth awareness of how the district’s technology systems function and integrate with one another and be able to create workflow processes that provide the most efficient and effective outcome. This includes a multitude of application/data systems that fall under our student information systems, instructional systems, and operational systems.
• Act as a liaison between the technology department and other district departments to support district data needs and efforts to more effectively integrate our systems together.
• Support the implementation and maintenance of online curriculum resources and learning management systems, ensuring smooth integration with existing technology infrastructure and providing assistance to educators in their use.
• Provide excellent customer service and support for users’ experience using the various technology systems.
• Provide direct training and support to users in the effective use of our district technology systems.
• Develop technical and non-technical print and video resources to help users effectively utilize the technology systems.
• Must be responsive and alert to new learning opportunities, growth and development of technical, and interpersonal skills; able to recognize and address areas needing improvement.
• Provide information to the Director of Technology on all matters of relevance.

Physical Demands:

• Must be able to travel in a district-provided vehicle to all buildings and locations as assigned by the Director of Technology.
• Will be required to see, stand, walk, sit and manipulate (lift, carry, move) light to medium weights of 10 - 50 pounds.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
• Employee must be able to frequently work with interruptions during a work shift.
• Employee must be capable of working in a broad range of temperatures, humidity and other winter and summer environments.

Note: The physical demands described above represent real life tasks an employee may need to perform as part of the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While the frequency may be low, the above stated physical demands may be required. Tasks that have physical demands that exceed the above stated limits should only be performed with sufficient manpower or material handling equipment.

Terms of Employment:

• 12-month position.
• Hours as assigned by Supervisor

Evaluation:

Performance of this job will be evaluated in accordance with provisions of Southeast Polk Board Policy.

Disclaimer:

The statements of this job description are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. These statements are not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision.

It is the policy of the Southeast Polk Community School District not to illegally discriminate on the basis of race, color, national origin, gender, disability, religion, creed, age (for employment), marital status (for programs), genetic information (for employment), sexual orientation, gender identity and socioeconomic status (for programs) in its educational programs and its employment practices. There is a grievance procedure for processing complaints of discrimination. If you have questions or a grievance related to this policy please contact, Joseph M. Horton, Associate Superintendent, Affirmative Action Coordinator, Equity Coordinator and Title IX Coordinator, Southeast Polk District Office, 407 8th ST SE, Altoona, Iowa, (515) 967-4294,joseph.horton@southeastpolk.org. Inquiries or grievances may also be directed to the Iowa Civil Rights Commission, Des Moines, IA, 50319-0201, (515) 281-4121; or the U.S. Department of Education, Region VII Office of Civil Rights, 500 West Madison Street, Suite 1475, Chicago, IL 60661.