Location

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer. 

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued 
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer engagement 

Teamwork Communication

• Contributes to the store by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings and store initiatives
• Participates in the learning and sharing of product knowledge, new arrivals, and current trends to inspire the customer

Visual Business Operations

• Upholds the Anthropologie Home Outlet visual and operational standards while keeping the focus on the customer; maintains product tagging standards 
• Assists leadership team in receiving and placing new product; supports customer in-store pickup order process
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications

• Passion for Anthropologie home decor
• Experience in customer service
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Ability to lift and carry heavy boxes and furniture

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

Pay Range

Anthropologie Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.