Purpose:

Effectively supervise Field Sales Representatives to ensure the customer has the right products at the right time in the right placement.

Essential Functions:

• Daily coordination of resources to support customer and sales projects
• Communicate daily with direct reports, tracking sales progress and projects
• Train and recruit Representatives
• Report observed trends and potential sales and or credit opportunities
• Manages costs and expenses to align with budget
• Conduct and coordinate store audits to assist sales with determining opportunities and identifying possible gaps
• Coordinate the execution of plan-o-grams as implemented by the Account Manager or customer
• Respond to customer issues or complaints quickly and efficiently
• Work with store management to achieve maximum service quality and service levels
• Provide reports and updates to Manager on customer specific projects or issues
• Communicate with Manager and Account Manager to maintain customer satisfaction and achievement of goals
• Participate in customer presentations, meetings and shows. Cross-train with other departments to better understand roles
• Create a culture of service, integrity, and support within the Field Sales department
• Attends sales meetings as required
• Travel in the assigned area including overnights is required and occasional out of area meetings
• Performs other relevant job duties as required

Job Requirements:

Education/ Certifications:

• Associate degree in related field or equivalent training and experience
• Auto insurance levels that meet state requirements
• Valid driver's license necessary

Experience:

• Three (3) to five (5) years industry related experience
• System Implementation preferred

Knowledge/Skills/Abilities:

• Strong knowledge of store layouts, plan-o-grams, customer service, and trends
• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Solid computer skills, and the ability to use Microsoft office software

Physical Environment/Demands:

• Ability to get in and out of car multiple times per day
• Drive to and from accounts safely in city, rural and expressway conditions
• Ability to set up displays, fixtures, shelving and products
• Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt
• Ability to lift up to 40 lbs.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.