Special Events Worker
Requisition ID
req29573
Working Title
Special Events Worker
Position Grade
05
Position Summary
As a Special Events Worker, you will perform duties associated with the provision of customer service at athletic and/or other special events, to include ticket-taking, assisting at concessions, attending parking areas, and/or other related activities. Work will be on an on-call basis at specified events. Events to include Basketball games, Football games, Baseball, Soccer, Track, and events taking place at/on athletics fields and stadiums, etc.

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to with guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas. Assist patrons by giving directions places inside or outside the venue.
• Additional tasks as requested by management.

See the Position Description for additional information.
Conditions of Employment

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Minimum Qualifications
Less than high school; no previous experience required.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications

• Customer service experience

Additional Requirements
Campus
Main - Albuquerque, NM
Department
Events Management (925M)
Employment Type
Staff
Staff Type
On-Call
Term End Date
Status
Non-Exempt
Pay
$15.00 Hourly
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
For Best Consideration Date
6/10/2024
Eligible for Remote Work
Eligible for Remote Work Statement
Application Instructions

Only applications submitted throughthe official UNMJobs site will be accepted.If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.
Please attach resume.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.