Job Details
Job Location
Main Campus - San Antonio, TX
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$47,000.00 - $52,000.00 Salary/year
Travel Percentage
Up to 25%
Job Shift
Day
Job Category
Marketing
Description
EMPOWERING COMMUNTIES TO THRIVE
Job Title : Manager of Marketing and Communications
Department : Development
Reports To : Senior Director of Development and Communications
FLSA Status : Exempt
Revision Date : May 2024
Who is Good Samaritan?
Good Samaritan Community Services is a 501(c) 3 organization that serves communities that are being underserved by traditional community support. We provide a continuum of integrated services to more than 3,500 individuals from the age of 6 weeks to 94. We also serve more than 1,200 families via offices and locations in San Antonio, Brownsville, and other parts of South and West Texas.
Good Samaritan began as mission of St. Mark's Episcopal Church in 1939 and became an institution of the Episcopal Diocese of West Texas in 1951 under the leadership of Bishop Everett Jones. Since the inception of our ministry, we have focused on serving the health, education, and social equity needs of our neighbors.
Our mission to "actively serve as a catalyst for change, supporting youth, individuals, and families by providing excellent community services to overcome economic poverty, is our core guiding value. We do this through a continuum of services designed to stabilize families, establish nurturing relationships, and foster self-sufficiency in those we serve through the programs and support we provide via our Family Services and Youth and Teen Departments.
Position Summary
The Manager of Marketing and Communications is responsible for creating, implementing, and overseeing all marketing and communications efforts across the organization to various stakeholders including donors, volunteers, program participants, partners, and the general public. Areas of responsibility and oversight include but are not limited to: branding and messaging, digital and print marketing, fundraising campaigns, collateral design and creation, photography and video, media relations, and storytelling.
Required Education and Experience

• Bachelor's degree in liberal arts, communication, marketing, journalism, or related field required.
• 3-5 years of non-profit marketing experience required.
• Experience in media relations preferred.
• Excellent verbal and written communication skills as well as public speaking capabilities are required.
• Significant experience and demonstrated success with multi-project integrations is required.
• Proven success launching/developing marketing campaigns with an integrated marketing plan is preferred.
• Knowledge of marketing and communication software such as Photoshop, Adobe Creative Suite, Hootsuite, and Canva is required.

Essential Duties & Functions

• Demonstrate adherence to the Core values of Good Samaritan Community Services.
• Assist in the creation and management of a comprehensive communications plan that aligns with Good Samaritan Community Services organizational and fundraising goals.
• Ensure consistent and proper use of Good Samaritan Community Services brand and messaging across all internal and external channels using the organizational brand guidelines for various stakeholders including donors, volunteers, program participants, community partners, prospective supporters, city leaders, and the general San Antonio and regional community.
• Provide strategy, content creation, and management for all digital marketing platforms including but not limited to website, social media, and email.
• Provide oversight of social media accounts including strategy and content creation, and account management.
• Manage various marketing vendor relationships including photography, videography, professional printing, advertising, and marketing agency, mail houses, and website developers.
• Provide support with the development of all materials, programming, video creation, speaker talking points, photography and media engagement for annual events, as well as on-site support for all events.
• Field all media requests, determine relevancy and appropriateness of Good Samaritan Community Services response to requests in conjunction with the Senior Director of Development and Communications (SDDC).
• Develop talking points for CEO, SDDC, Board of Directors, and other staff members for various public speaking opportunities.
• Proactively build media relationships, pitch stories, and create press releases to increase awareness of Good Samaritan Community Services work and impact in the San Antonio and regional community.
• Collaborate with program teams to drive an internal culture of storytelling and share the impact of Good Samaritan Community Services work.
• Maintain current knowledge of Good Samaritan Programs.
• Assist in the planning and execution of Good Samaritans Crisis Management Communications Plan.
• Complete other duties as assigned by the SDDC.

Supervisory Responsibilities
Manages interns, work study students, and volunteers as assigned.
Work Environment
This job operates in a professional office environment.
Physical Demands
Movement of documents and materials is required. The employee must occasionally lift or move up to 25 pounds. While performing the duties of this job, one must be able to stand, walk, reach with hands and arms, stoop, kneel, talk, hear, type, have close vision, color vision, depth perception, ability to adjust focus with good hand-eye coordination, occasionally lift between 25-35 pounds, and/or operate a motor vehicle. These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel
Local and regional travel may be required and includes visits to fundraising and other networking events.
Expected Hours of Work
This is a full-time position. Days and hours of work are typically Monday through Friday, 8:30 AM to 5:30 PM and require occasional long hours and weekend work to support Good Samaritan programs, outreach and fundraising goals. This is dependent upon the nature of the special action, project, or event that may arise, and the timeframe for completion.
Benefits and Compensation
Annual salary may range from $47,000.00-$52,000.00 depending on qualifications. A competitive compensation package will be offered for this position based upon the successful candidate's education, skills, and experience, and includes a generous paid time off policy, matching retirement plan, and a full complement of insurance benefits.