Event Services Assistant
Please see Special Instructions for more details.
Applicants must complete an online application, as well as upload supplemental documents, atin order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact George Wahl at g.wahl@unf.edu.
Posting Details
Position Information
Job TitleEvent Services AssistantDepartmentStudent UnionPosition Number964000Requisition Number063779Position TypeStudent AssistantFull Time/Part TimePart-TimeTime-limited throughN/AHours15-25 per weekHourly Rate$12.50Job Summary/Responsibilities
Event Services Assistant are responsible for the execution and support of all events scheduled in the multiple venues of the John A. Delaney Student Union.
In this role, employees:

• Set up event-related furniture and equipment, such as tables, chairs, staging, and dance floors, according to established procedures.
• Follow safety guidelines for performing work-related tasks.
• Enforce Student Union and University policies.
• Complete ongoing trainings on event-related equipment, policies, and procedures.
• Provide high level of customer service to clients and visitors to the Student Union.
• Communicate with clients in an effective, courteous, and professional manner.
• Greet clients upon arrival and provide access to event space.
• Operate audiovisual (A/V) equipment and troubleshoot as necessary.
• Maintain event, common, and storage spaces within the Student Union (meeting rooms, ballrooms, auditorium, and outdoor spaces) including organizing areas, performing basic maintenance, and general cleanup.
• Conduct inventory assessments of event assets.
• Maintain proper procedures for handling and storing equipment. Report broken or malfunctioning equipment in a timely manner. This may require moving items that weigh up to 40 lbs.
• Monitor hallways, entrances, and exits of event space to ensure compliance with established event policies.
• Assist with crowd control and capacity to ensure orderly evacuation in the event of an emergency.
• Identify potential disruptions in event flow before, during and after the event.
• Ensure equipment is kept in good, clean working order.
• Report facility and equipment issues. Report custodial issues to Physical Facilities.
• Post throughout the facility room cards and event schedules.
• Report any incidents or injuries to Professional Staff or Building Managers.
• Execute emergency response procedures when necessary.
• Maintain communication with employees on other Student Union teams, such as the Event and Guest Services teams, to request and provide support as needed.
• Wear close-toed shoes and a provided staff t-shirt and nametag.
• Perform other duties as directed by Student Union Professional Staff, Lead Event Services Assistant, or Building Manager.

Mandatory paid trainings include:

• New Hire Orientation (3-4 hours)
• Semi-annual staff training the Friday before Fall semester begins
• Ongoing role-specific trainings as scheduled by supervisor

Physical requirements of this position are as follows:

• Frequent: 30-70% - Standing; Walking; Lifting up to 30 lbs; Pushing/Pulling; Reaching; Stooping/Kneeling/Crouching
• Occasional: Up to 30% - Sitting; Lifting 30-60 lbs; Climbing

Required Qualifications
Must be a current UNF student and possess the following:

Dependability

Ability to follow through on tasks until completion

Attention to detail

Ability to take direction

Punctuality

Positive demeanor and tidy appearance

Effective communication skills

Ability to work independently with little supervision, as well as part of a team with other Student Union staff

Ability to move furniture

Willingness to work and learn

Scheduling flexibility, including nights and weekends

Maintain both a semester and cumulative GPA of 2.0

Preferred Qualifications

• Knowledge of campus resources
• Live theater or technical production experience
• Enjoyment of solving problems and troubleshooting

Statement(s) of UnderstandingN/AStatement(s) of Understanding Definition
N/A
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who complains of discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of University Regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives
The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
Posting Detail Information
Anticipated Start DateJob Posting Date11/07/2023Application Review DateApplication DeadlineOpen Until FilledYesPoint of Contact InformationVirginia Kemptionv.kemption@unf.eduHiring OfficialVirginia KemptionLocation if not JacksonvilleJacksonvilleSpecial Instructions
Applicants must complete an online application, as well as upload supplemental documents, atin order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact George Wahl at g.wahl@unf.edu.
Quicklink
Supplemental Questions
Required fields are indicated with an asterisk (*).

*Are you a current UNF student or will you be enrolled by the time the position begins?

• Yes
• No

*What does Customer Service mean to you?
(Open Ended Question)

Documents Needed to Apply
Required Documents

Resume

Cover Letter/Letter of Interest

Optional Documents

Federal Work Study Award Letter

DD-214