The University of Maryland Medical System (UMMS) stands at the forefront of healthcare excellence, serving as a premier academic medical center committed to advancing patient care, medical research, and education. With a history of over a century, UMMS has evolved into a comprehensive healthcare network encompassing 12 hospitals, nearly 30,000 employees, leading clinics, and medical institutions. Our dedicated professionals work collaboratively to provide high-quality, patient-centered care across a spectrum of medical specialties. Grounded in innovation and guided by a commitment to community well-being, UMMS remains a beacon of excellence, pushing the boundaries of medical knowledge and transforming the healthcare landscape for the better.

General Summary

Under direct supervision, assists experienced Imaging Services Engineers with installations, service and repair of imaging equipment in assigned geography. May work alone at times; however, usually works under close supervision of other Imaging Services Engineers and/or management. Performs, usually with assistance, assigned maintenance, installation, repairs, adjustments, calibrations, and safety testing. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. People
   • Works with experienced Imaging Services Engineers in the installation, maintenance, and repair of imaging equipment.
   • Works closely with management and technical staff.
   • Seeks support of difficult issues/decisions to higher level authority for resolution/advice.
2. Service
   • Services imaging equipment in assigned geography, to include: conventional x-ray, and other related devices.
   • Assists other Imaging Services Engineers with planned maintenance, installations, repairs, adjustments, calibrations and safety testing of imaging equipment.
   • Performs basic administrative tasks associated with the position.
3. Operational Quality
   • Makes decisions based on clear instructions and operational rules and procedures.
   • Shows initiative, follows established procedures, and works in a safe manner.
   • Completes assigned work in a timely manner.
   • Prioritizes work load effectively with support from higher level authority.
   • Adheres to performance metrics of PM completion, call closure, parts returns, ETTR and others as assigned.
4. Growth and Financial
   • Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.
   • Demonstrates initiative and concern for planning, time utilization and cost containment.
5. Travel
   • May require 10-20% travel

Education and Experience

1. Associate’s degree in electronic technology, engineering, or related field required
2. Experience may be substituted for the educational requirement on a year for year basis for up to two years.
3. Must have working knowledge of the following pieces of equipment: General Office Equipment, VOM Meters, Radiation Meters, Hand Tools, Oscilloscopes, Safety Analyzers, Imaging Phantoms, Power Tools, HV Probes, HV Bleeders, and Test Fixtures.
4. Basic knowledge of radiology physics, digital technology and mechanics.
5. Basic knowledge of laws and regulations pertaining to imaging equipment, radiation safety and protection practices.

Knowledge, Skills and Abilities

1. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff.
2. Knowledge of applicable trade areas.
3. Listening and organizational skills.
4. Computer skills including but not limited to Microsoft office programs.
5. Results oriented, mature, self-developing, and have integrity.
6. Be able to combine pieces of information to form general rules or conclusions and have the ability to apply general rules to specific problems to produce answers that make sense.

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