Location: Coeur dAlene

Division/College: University Outreach-Northern Idaho

Employee Category: Classified

Pay Range: $18.79 per hour or higher depending on education and experience

FTE: 1

Full/Part Time: Full Time

Position Summary:
The position provides a wide range of operational support to visitors, students and employees, navigating a variety of administrative processes, procedures and cyclical calendars of activities critical to the operation of the unit within the broader university. The primary responsibility is to serve as administrative process expert and coordinator. The position may serve as first point of contact for the department while also performing administrative functions such as researching information and solving problems for faculty, staff and students, and providing program and/or event assistance.

Duties may include:

• Composing, proofreading, editing and distributing a variety of business documents and routine reports
• Maintaining schedules and event calendars
• Coordinating logistics for regular travel and meetings
• Collecting and organizing data, entering information into various electronic systems in accordance with university or department procedure to ensure accuracy and compliance, validating information and resolving conflicts in data
• Reviewing internal operating procedures and practices to determine whether improvements can be made in areas such as workflow and records management
• Greeting office visitors and responding to incoming calls and email correspondence. Providing information about office services and processes, redirecting inquiries to appropriate offices/individuals
• Managing inventory
• Other duties as assigned

Minimum Qualifications:

• High School Diploma or equivalent

• One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service
• Using computer software and applications for word processing, spreadsheets, email and internet research
• Balancing a workload of assigned tasks to meet multiple deadlines

Preferred Qualifications:

• Associates or Bachelors degree, Bachelors preferred
• Two years of administrative experience; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements; developing and summarizing material for reports on a frequent or recurring basis; providing office support functions; composing a variety of business documents; researching, compiling, and summarizing data for reports
• Experience working in customer service environment
• Ability to work cooperatively with on- and off- campus organizations
• Handling multiple projects of diverse nature simultaneously and respond to the needs of a variety of staff and clientele
• Knowledge of University of Idaho policies and procedures
• Experience working independently, with minimal supervision
• Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials
• Experience using computer information systems that manage an organizations finances, business processes and/or records
• Using computers for word processing, email, internet searches, data organization and records management
• Experience collecting and compiling data
• Experience with database management
• Knowledge of Banner

Physical Requirements & Working Conditions:

• None

None

Required Licensures, Certifications or other

Posting Number: SP004346P

Posting Date: 03/19/2024

Closing Date:

Open Until Filled: Yes

Special Instructions:
Candidates who submit applications by April 2, 2024 will have first consideration.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

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