Choose a career that matters with UnityPoint Health Des Moines! UnityPoint Health - Des Moines is a family of four hospitals including Iowa Methodist Medical Center, Iowa Lutheran Hospital, Blank Children's Hospital and Methodist West Hospital. Our team members are the compassionate core of who we are and how we serve our patients and visitors every day.

Why UnityPoint Health?

• Commitment to our Team For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare for our commitment to our team members.
• Culture At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage youre in.
• Diversity, Equity and Inclusion Commitment Were committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement Be an essential part of our core purposeto improve the health of the people and communities we serve.

Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.

Performs general secretarial/receptionist support to the department. Handles mail, performs routine copying and orders supplies. Answers, screens and routes calls. Communicates effectively with a wide variety of families and employees. Uses multiple software: Microsoft Office (Word) and EPIC. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff. Utilizes a family-centered approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served. Shows responsible and accountable management of human, fiscal, and material resources. Accepts responsibility for maintaining and developing personal and professional skills and knowledge related to the work area assigned. Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations. Integrates and demonstrates Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPHDM. Balances team and individual responsibilities; open and objective to others views; gives them welcome feedback; contributes to positive team goals; and puts the success of the team above own interests. Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.

Education: High school graduate or equivalent.

Experience: Must be familiar with word processing software and basic computer skills. Previous healthcare experience preferred. One year experience in business or secretarial environment preferred.

Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office basic computer skills. Customer/patient focused.