Position Summary: Responsible for performing various tasks associated with the servicing of the Commercial, Consumer and SBA loans. This includes the servicing from the time the loan is boarded on the servicing system thorough the payoff and collateral release phase. Cross train on the various processes in servicing the loan and be able to provide backup support as needed.
Essential Functions

• Boards and reviews new loans to the Fiserv loan servicing system to ensure data integrity.
• Records collateral liens for the Consumer Loans product.
• Complete loan administrative tasks including creating payoff letters, completing mortgage satisfactions, filing, and performing loan file maintenance as requested.
• Perform variety of loan transactions including payments, payoffs, loan disbursements, transfers, etc.
• Release liens upon the closing of a loan.
• Processes approved loan deferments and modifications.
• Prepare and perform changes to loan rate indices on the servicing system.
• Processes approved requests to place accounts in non-accrual and or charge off status.
• Track initial escrows for mortgage loans and remit funds to Loan Care.
• Maintain documentation and prepare reports for participated loans and/or loans serviced for third parties.
• Provides backup to the Escrow team in escrow analysis and disbursements.
• Prepares collateral files for residential loans.
• Address inquiries and research requests from customers and internal staff and follow through on appropriate resolutions.
• Scans and index files into Fiserv Director.
• Reviews credit file images to ensure all pertinent documents have been scanned and indexed accurately.
• Reviews documents in active loan files to ensure all pertinent collateral information is accurately reflected in Navigator.
• Manages the review and monitoring of tracked insurance, including Hazard Builders Risk, Hazard and Flood Insurance by working with third party vendor, contacting insurance agents and customers to obtain up-to-date insurance as necessary.

Additional Functions

• Assist in training new employees
• Assist the loan servicing team with special projects
• Provides backup to other team members as needed
• Assist management with providing internal and external auditors, with gathering files and additional documentation as requested

Education and Experience

• Bachelor's degree in business preferred.
• 3 - 5 years' experience in a financial institution.
• Experience with lending and loan servicing functions of the bank.
• 3 - 5 years' experience of loan products and services.

Knowledge, Skills, and Abilities

• Excellent computer skills in a MS Word Suite.
• Excellent oral and written communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.
• Ability to read, analyze, and interpret legal documents, governmental regulations, and professional publications.
• Ability to effectively present information and respond to inquiries from senior management, attorneys, vendors, government agents, and the general public.
• Ability to write reports and business correspondence.
• Ability to speak and write clearly to effectively convey information so that others understand and as appropriate for the needs of the audience.
• Ability to work independently.

Physical Requirements

• Ability to sit for long periods of time.

Working Conditions

• Moderate sound as in business office with office machines, computers, and people traffic.

Compliance

• It is the responsibility of each bank staff member and of management to adhere to policies and procedures designed to implement compliance with the laws and regulations to which the bank is subject. Each bank staff and management member shall be accountable for understanding how compliance with laws and regulations affects the performance of their day-to-day duties, for completing compliance training as assigned and for carrying out those duties in a manner to achieve compliance with those laws and regulations.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.
This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment.
This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.
Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.
Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job, unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.