Purpose of Position. Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns. create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system develop...
United Way of Greater Cleveland is seeking an experienced operational leader to oversee its 2-1-1 Contact Center, a vital community resource connecting people to support and opportunity. The ideal candidate is a results-driven leader who ensures efficient operations, outstanding customer service, and strong business planning while driving innovation across 2-1-1’s multi-channel service model. This role oversees day-to-day operations, team perform...
