Why USAA?

Let’s do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty, and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Product Management Advisor/Product Strategy Analyst (Intermediate Level) who enjoys using data analytics to solve business problems and enhance strategies, you will be accountable for analyzing the profitability, competitiveness, and sales performance for the product life cycle. You will compile, analyze, and interpret data to make strategic and tactical recommendations pertaining to sales performance. You will be responsible for defining the business questions and providing insights to improve business performance.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. 

Relocation assistance is not available for this position.

What you'll do: 

• Partner with team members to analyze, evaluate and provide insights into product profit, competitive landscape, and sales performance for assigned portfolio as compared to plan or key metrics.

• Analyze data for the Product Manager on information impacting their business goals and provides recommendations for product design improvement and placement options.

• Interact with stakeholders across the business to collect and analyze information that drives the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.).

• Partner with information technology and business analysts on improving capabilities. Works with the broader product team to research internal and external information and provide recommendations for product optimization. 

• Run basic to moderately complex statistical models and works with Product Managers to derive insights on business goals.

• Partner with the Product Manager in the design of product dashboards and metrics.

• Assist in preparing analysis of performance results to inform product or sales forecast and planning.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have: 

• Bachelor’s degree in business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of relevant product management or analyst experience. 

• Understanding of applicable product related regulations and compliance requirements.

What sets you apart: 

• 2 years’ experience in data analysis and reporting roles with credit card products with advanced knowledge of and experience using SAS, SQL, SAS, Python, and Excel modelling.

• Advanced analytical skills and demonstrated ability to navigate a matrixed environment with strong commercial focus and experience working directly with cross functional teams.

• Excellent written and oral communication skills and strong interpersonal skills possessing the ability to communicate with; and manage multiple internal stakeholders and motivate, inspire, influence and win confidence from others.

• US military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $61,110 - $116,800.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.