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W-2 Contract to hire
The Oracle CC&B Functional Analyst is responsible for providing support services for the Oracle Utilities Customer Care and Billing (CC&B) application, supporting the businesses in all phases of the ITIL Service Lifecycle model.
As a functional analyst (not an application developer), this includes working directly with CC&B application users and management in solving operational problems, designing solutions within to address business needs, operating routine configuration tasks, resolving or assisting in the resolution of incidents, conducting and organizing the delivery of approved business changes and projects, and also supporting the installation of system patches and/or upgrades.
This position requires a good understanding of the Company business processes and flows in order to be able to analyze and develop solutions that fit specific business functions. It also necessitates a solid expertise with the CC&B application functionalities to be able to carry out such changes.
Primary Duties
Requirements
Local candidates who can work a hybrid schedule, in the NJ office
Hybrid office work environment, with at least 2 days in the office and additional days as needed.
Bachelor's Degree in Business (Master s degree in the same field preferred), Computer Information Systems, or a related field with 3 years of experience in a computer science, technology service, or management information systems environment at a minimum
Full Time
$85k-109k (estimate)
05/29/2024
06/15/2024
ugtechnologies.com
Charlotte, NC
100 - 200
IT Outsourcing & Consulting