Position Summary

With a customer service orientation, Physical Therapy Aide is a member of the physical therapy support team, working under the supervision of physical and occupational therapists, helping patients regain movement and manage pain after injuries and illnesses.

Key Responsibilities & Duties include, but are not limited to:

• Assists with patient intake
• Prepares and sets up items and modalities for patient treatment including equipment, hot and cold packs, etc.
• Transports patients within facility for treatment(s)
• Observes patients before, during and after therapy, noting the patients’ status and reporting to a physical therapist
• Liaises with physicians' offices and hospital personnel
• Maintains a clean and functional area for treatments and exercises
• Assists patients who need help moving from one area to another
• Handles clerical duties such as patient intake, coordinates with referring doctors' offices and documents patients' responses and progress during exercises.
• Possesses the ability to be versatile, flexible, and willing to work with enthusiasm

Shared Duties/Other

• Maintains and respects the confidentiality of patient and employee information in accordance with company policy & procedure, and HIPAA & compliance guidelines
• Attends all regular staff meetings and continuing education sessions as required
• Maintains regular attendance
• Presents professional image in manner, appearance, motivation and work habits
• Performs other duties as assigned

Critical Skills & Attributes / Academic / Technical Qualifications

• HS diploma or GED equivalent
• Ability to understand complex workflows and comprehend technical documents and programs
• Detail oriented and able to produce accurate work
• Bilingual Spanish is a plus!

Industry Experience

• Minimum of 2 years’ experience, in a Physical
• Therapy office/hospital environment
• Ability to type 65-75 wpm with accuracy
• Knowledge of HIPPA & OSHA guidelines
• Strong experience with medical practice management systems and electronic medical records
• Strong knowledge of computers and medical terminology is mandatory

Communication Skills

• Excellent verbal, written, critical thinking and interpersonal skills to communicate effectively across all levels and roles in the company
• Ability to work well with Physical & Occupational Therapists, PT Assistants, employees, patients, and others
• A committed and result-driven attitude to work as a high ethical and professional standard.
• Unquestionable commitment to confidentiality, quality customer service and professionalism.