4 patient service representative supervisor Jobs in plano, tx
Smile Brands Group Inc. is Hiring a Patient Service Representative Near Plano, TX
**Patient Service Representative**
Location Plano, TX Category Corporate **Ref #:** 121881 Job Type Full-Time Plano JOB DESCRIPTION **Company Overview:**
**Job Description:**
** This position is responsible for effectively responding inbound New and Current Patient calls for Smile Brands Inc.s affiliated offices and schedule first time and recall appointments. Representative s will schedule for the caller and their family by providing excellence in customer service. Responsibiliti es include but are not limited to responding to new and existing patient inquiries, handle patient concerns, reschedule requests, and daily administrative tasks for the Call Center management support team. Starting base salary is $16.50 hourly plus an attractive monthly bonus program based on meeting performance targets. Monthly, base pay bonus, agents average $3,000 - 3,500 and up, based on performance. Additionally, we offer a comprehensive benefits package for full-time positions, which includes: Medical, Dental, Vision, and Life Insurance, as well as a 401K. Smile Brands, Inc. and all relevant Affiliates are Equal Opportunity Employers. Essential Duties and Responsibiliti es * Respond to incoming calls efficiently and effectively with the highest level of quality service * Handle inbound calls with the goal of increasing business through customer satisfaction, and customer retention * Schedule for caller and family by providing excellence in customer service * Answer general questions from patients with courtesy and patience * Voicemail retrieval * Confirm, cancel and reschedule appointments as necessary * Follow up with patients on scheduled appointments * Follow up on missed appointments * Handle 50-70 inbound calls daily in a fast paced environment * Accurate data entry, multitask and navigate several systems at the same time * Proficient over-the-phone quality/custom er services**
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** *Opportunity to work remote in the following states: TX, CA, WA, OR, IL, NC, MI, AZ, UT, CO or FL**
**Required Qualifications:**
*High school diploma or GED
*Knowledge in Microsoft Word and Excel
*Computer literate and confident learning new software systems
*Ability to type 35 WPM
*Professional and confidential work ethic, strong attendance and positive attitude
Preferred Skills:
*At least two years' customer/sales experience working in a fast paced call center environment, preferably in the dental, medical or insurance industry
*Bilingual (English and Spanish)
DISCLAIMER: Please be aware of suspicious recruiting emails and text messages scams that attempt to collect your personal information. You will never be asked for your driver license or Social Security number during an online interview. Additionally, we do not attempt to collect money, gift cards or request you to purchase. you to purchase.
Location Irvine, CA Category Corporate Posted Date 02/22/2022 Job Id 121882 Location Irvine, CA Category Corporate Posted Date 07/29/2021 Job Id 118937 Location Irvine, CA Category Corporate Posted Date 10/28/2021 Job Id 119767 Location San Antonio, TX Category Corporate Posted Date 11/01/2021 Job Id 119785 Location Irvine, CA Category Corporate Posted Date 12/07/2021 Job Id 120934 Location Irvine, CA Category Corporate Posted Date 01/28/2022 Job Id 121587 Location Plano, TX Category Front Office Posted Date 01/11/2022 Job Id 121318 Benefits Just as you look out for your patients, we want to look out for you too. We appreciate the hard work and dedication of all our employees and affiliated dentists for providing Smiles for Everyone! To welcome your efforts, we offer a full range of benefits.
Job Summary
Full Time
$40k-54k (estimate)
04/30/2024
05/13/2024
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
