JOB SUMMARY. The primary purpose of the Member Solution Specialist (MSS) is to provide exceptional service to our members by offering personalized financial solutions and assistance. This role is responsible for going beyond processing transactions by building and maintaining strong relationships with members while promoting TVFCU’s products and services. The MSS will maintain a positive, enthusiastic and investigative mindset while providing exc...
Job Description. The primary purpose of the Member Solution Specialist (MSS) at Volkswagen is to provide exceptional service to our members by offering personalized financial solutions and assistance. Responsibilities include attending and speaking at Volkswagen events to increase TVFCU exposure and to cultivate and maintain strong relationships with members. The MSS will maintain a positive, enthusiastic and investigative mindset while providing...
JOB SUMMARY. The TVFCU Cash Vault Specialist maintains adequate cash for the operation of the branch, and for ensuring that branch cash is stored in an accurate and secure manner according to TVFCU cash handling procedures. In this role, you will be responsible for ordering, receiving, inspecting and verifying all incoming and outgoing cash shipments. This position encompasses troubleshooting, balancing, and replenishing ATM/ITM devices, as well ...
JOB SUMMARY. The primary purpose of the Member Solution Specialist (MSS) is to provide exceptional service to our members by offering personalized financial solutions and assistance. This role is responsible for going beyond processing transactions by building and maintaining strong relationships with members while promoting TVFCU’s products and services. The MSS will maintain a positive, enthusiastic and investigative mindset while providing exc...
JOB SUMMARY. The primary purpose of the Member Solution Specialist (MSS) is to provide exceptional service to our members by offering personalized financial solutions and assistance. This role is responsible for going beyond processing transactions by building and maintaining strong relationships with members while promoting TVFCU’s products and services. The MSS will maintain a positive, enthusiastic and investigative mindset while providing exc...
JOB SUMMARY. The primary purpose of the Personal Consultant I & II is to provide exceptional service to our members during each member session. This role is responsible for opening new accounts, facilitating wire transfers, and building and maintaining strong relationships with members. The Personal Consultant I & II will maintain a positive, enthusiastic and energetic mindset while providing excellent communication, a solid understanding of TVFC...
JOB SUMMARY. The Roving Member Solution Specialist (RMSS) travels throughout the branch network, serving as additional support to the branch due to staffing shortage. In the branch, the primary purpose of the RMSS is to provide exceptional service to our members by offering personalized financial solutions and assistance. This role is responsible for going beyond processing transactions by building and maintaining strong relationships with member...
Job Summary. The Collections Manager is responsible for leading a team of collectors to ensure the effective and timely review and resolution of past due consumer, mortgage, and commercial accounts. This role plays a crucial part in protecting the credit union’s assets, financial interest, and reputation. The Collections Manager will take a proactive approach to identify solutions for past due accounts that benefit both the borrower and the credi...
JOB SUMMARY. The Helpdesk Specialist I provides technical support to personal computer users by analyzing and resolving problems, supplying information concerning system use, performing system installation and maintenance functions, and coordinating solutions with staff and vendors for desktop systems and their peripheral equipment. Responsible for performing basic network administrative duties including setting up new users, assisting users with...
Job Description. TVFCU desires to recruit talented service professionals who embody our overall values and are passionate about the work they do for our membership. Personal Tellers handle all phases of teller transactions associated with checking, savings and various loan accounts initiated from the Interactive Teller Machines (ITM). Follows teller operating policies, assesses risk of presented transactions, and takes steps to minimize loss in I...
Job Description. TVFCU desires to recruit talented service professionals who embody our overall values and are passionate about the work they do for our membership. TVFCU opportunities have the potential to develop into satisfying career choices that enable you to learn and grow. Personal Agents respond to a variety of member inquiries, including some of the following. Process transfers and balance inquiries on TVFCU member accounts. Maintain acc...
Job Description. Process incoming title work on new Consumer and Commercial loans. Perform maintenance on the existing perfected titles for Consumer and Commercial Loans. Releasing titles and UCC’s once a Consumer or Commercial vehicle loan has been paid in full. Perform UCC continuations before UCC’s expire in order to ensure the Credit Union’s lien remains on the vehicle. Process Lender Pro Fast Track premium refunds. Release titles and UCC’s b...
