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David Acevedo Insurance Agency
Pharr, TX | Full Time
$38k-49k (estimate)
6 Days Ago
Bilingual Insurance Customer Service Representative
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$38k-49k (estimate)
Full Time 6 Days Ago
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David Acevedo Insurance Agency is Hiring a Bilingual Insurance Customer Service Representative Near Pharr, TX

Job Description

Job Description

Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position.

Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Annual Base Salary Bonus Opportunities

Paid Holidays

Competitive Base andCommissions

Weekly Bonus Competitions

Paid Time Off (PTO)

Weekends Off

Holidays Off

Career Development & Growth

Daily Hands on Training

Mentorship with Established Agent

Top Service Earners at our agency make $70k Annually

Career Development & Growth

Tuition Reimbursement

Dental Insurance

Vision Insurance

Responsibilities
  • Answer incoming phone calls.
  • Maintain client relationships with follow up phone calls.
  • Customer service and billing
  • Initializing claim process
  • Scheduling annual review of customer portfolios
  • Cross selling current book of business
Requirements
  • Fluent in English and Spanish
  • A Property & Casualty license is preferred but will train good individual.
  • Maintain an upbeat, positive and enthusiastic attitude daily
  • Professional phone etiquette.
  • Build and maintain qualified customer relationships
  • Willingness to learn and be coachable
  • Basic computer skills, proficient in Microsoft Word, Excel, and various windows application

Job Summary

JOB TYPE

Full Time

SALARY

$38k-49k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

06/24/2024

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The following is the career advancement route for Bilingual Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Insurance Customer Service Representative. You can explore the career advancement for a Bilingual Insurance Customer Service Representative below and select your interested title to get hiring information.

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