You haven't searched anything yet.
This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions. This position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team Member through corrective steps to resolve issues, or will assist with any problem or question relating to Tractor Supply. The Help Desk Team Member will partner with the appropriate team for resolution on escalations.
Experience: 0-2 years’ experience. Customer service, retail and technical Help Desk experience preferred. Experience in Microsoft Word, Microsoft Excel, and Heat Call Logging preferred.
Education: High school education or equivalent. College degree preferred. Any suitable combination of education and experience will be considered.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Full Time
Retail
$51k-64k (estimate)
08/06/2023
06/05/2024
tractorsupply.com
BRENTWOOD, TN
15,000 - 50,000
1938
Public
HARRY A LAWTON III
$10B - $50B
Retail
TSC is an instore and online retailer of apparel, farm supplies, shoes, shelters, sporting goods, wood stoves and accessories.
The following is the career advancement route for Team Member, Help Desk positions, which can be used as a reference in future career path planning. As a Team Member, Help Desk, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Team Member, Help Desk. You can explore the career advancement for a Team Member, Help Desk below and select your interested title to get hiring information.