What are the responsibilities and job description for the COMMUNICATIONS OFFICER (POLICE/FIRE DISPATCHER) position at Town of Falmouth, MA?
The Town of Falmouth is currently seeking applicants for several full-time Communications Officer (Police/Fire Dispatcher) positions in our combined Police, Fire, and EMS Communications Center. Our Communications Officers answer a wide variety of emergency and non-emergency calls, dispatch public safety personnel, and operate various telecommunications equipment and Computer Aided Dispatch software. The Town is willing to train applicants who have no direct experience but who do have excellent communication skills, the ability to multi-task in a fast-paced and often stressful environment, and a willingness to be available for all shifts, including nights, weekends, and holidays.
These positions are also ideal for applicants interested in criminal justice and/or a career in law enforcement or the Fire service, as this position receives training in proper public safety radio protocol and Police and Fire policies and procedures.
Full-time Communications Officers work 40 base hours per week (five 8-hour shifts). The training schedule typically starts on the day shift (7 am - 3 pm), and Communications Officers then participate in a shift bid by seniority for the 7 am - 3 pm shift, 3 pm - 11 pm shift, and the 11 pm - 7 am shift. There is a minimum of two Communications Officers on shift at all times.
Minimum requirements include a high school diploma, computer proficiency, and one year of clerical or administrative experience that involved working with the public. Applicants must be able to work in an environment that can be fast-paced and at times highly stressful.
Starting Wage: Step 1 $25.08/hour – Step 3 $26.59/hour commensurate with qualifications and experience. Comprehensive benefits package and overtime opportunities available.
Preference Date to Apply: Thursday, December 21, 2023 by 4:30 pm. The positions will remain open until filled, but candidates who apply by the above date and time will be given preference over later applications.
The Town of Falmouth is proud to be an EEO/AA employer.
Salary : $27
