Job Title: Shipping Coordinator Reporting To: Shipping Manager

Division: Logistics Location: Midway, GA

Town & Country Living is a global leader in home décor, textiles, and design. Our expanded family includes Home Dynamix and Amalgamated Textiles, providing more than 60 years of combined experience in the home décor industry. The combination of all three companies together brings unmatched expertise and excellence in sales, design, development, sourcing, supply chain efficiencies, customer service, and e-commerce fulfillment. With our company’s diverse multi-product assortment across all home categories, we can provide excellent offerings and service to our retail partners while responding quickly to the ever-changing needs of the marketplace.

SUMMARY

Our Logistics department is searching for a reliable and motivated individual to join our team as a Shipment coordinator. You should be able to handle and oversee our day-to-day shipping activities in coordination with the Shipping Manager and address customer queries and complaints.

KEY RESPONSIBILITIES

· Schedule shipments.

· Print shipping labels and maintain an accurate record of the same.

· Keep track of the inventory supplies.

• Preparing and providing shipping quotes to the customers
• Negotiating the contract terms and shipping charges with vendors and courier services
• Coordinating daily operations with the Shipping Manager
• Creating and maintaining a report of the daily shipping activities
• Resolving any customer queries and complaints
• Obtaining shipment invoices and checking the accuracy of the same
• Assisting in preparing and printing shipping labels
• Checking whether the shipping contents match the shipping label details.
• Packing and assembling boxes or packages to be shipped
• Checking and keeping track of the inventory supplies
• Communicating and understanding the customer’s preferred courier mode
• Scheduling packages for shipment

QUALIFICATIONS

· Proven work experience as a Shipping Coordinator, Shipping Clerk, or a similar role in the logistics department

· Familiarity with shipping procedures and shipment tracking software.

· Strong time management and organizational skills

· Good communication and interpersonal skills

· Proficiency in Microsoft Office, particularly Excel

· Ability to lift and carry heavy objects.

· Detail-oriented and highly motivated individual

· Strong analytical and problem-solving skills

· Displaying multitasking abilities

· Ability to offer excellent customer service.