The Program Associate is responsible for providing overall administrative support to the Education and Special Education Programs.

Responsibilities include, but are not limited to, the following:

• Works closely with the Program Chair, Site Teams, faculty, and the offices of Clinical Practice, Recruitment, Admissions, Registrar, Bursar, and Certification to ensure that each degree or certificate candidate is supported to successfully complete the degree or certificate
• Assists Program Chair in organizing and facilitating new faculty orientation and Course Team meetings.
• Creates analytic reports from student course evaluations to inform course revisions
• Assists newly hired adjunct instructors complete the HR process
• Assists with course building and course copying on Blackboard
• Facilitates communications with various Program groups, e.g., creates/maintains email lists of course instructors, candidates, Program completers, etc.
• Corresponds with all course instructors/course teams regarding links to course syllabi, texts, and resources
• Coordinates paperwork for any Incomplete Contracts, grade changes, or grade appeals
• Organizes, maintains, updates digital Program file storage systems of Program documents, syllabi, and resources for each course
• Schedules and offers administrative advisement/support appointments for candidates
• Keeps current on latest information from the New York State Department of Education that affects currently enrolled and graduating candidates
• Upholds the mission and values of Touro College and the Graduate School of Education
• Fulfills other duties as assigned

Education/ Experience

• Bachelors Degree
• Masters Degree and experience in P-12 education strongly preferred

Knowledge/ Skills/ Abilities

• Strong interpersonal skills
• Strong communication skills, writing and speaking
• Well organized, Able to prioritize tasks
• Data literate
• Proficiency in Microsoft Office Suite including Word, Excel, Power Point, & Outlook
• Proficiency in Banner, database management software
• Proficiency in Canvas
• Proficiency in cloud-computing services, including Google Drive and Box.com
• Experience using web-conferencing tools such as GoToMeeting, Zoom, Skype, JoinMe, etc.