Job Description:

Tommy Nobis Center

Mission: Empowering People Through Employment

Vision: Tommy Nobis Center envisions supportive communities where people with disabilities are afforded the opportunity to work.

Tommy Nobis Center is a Veteran Friendly Employer

Position Summary:

Under the direction of the HUD Program Manager of Administrative Services, the Project Coordinator is responsible for assisting with the daily operations of the HUD Administrative Support contract under Nobis Enterprises to ensure contract compliance and customer satisfaction. In addition, assists with the management of the existing contract.

Essential Job Functions and Responsibilities:

1. Provides outstanding customer service to all HUD locations on contract agency by maintaining outstanding quality service, trouble-shoots and problem solves when/where needed.
2. Interfaces closely with SourceAmerica and other federal or state agencies related to the HUD contract.
3. Communicates and interacts with management, technical personnel, client personnel and other team members.
4. Assists in preparing reports as required by Senior Director, Business Operations; Program Manager, Administrative Services; or the Senior Contracts Administrator in support of the HUD contract.
5. Acts as Program Manager, Administrative Services during their absence.
6. Assist in the preparation of/or revision of forms in support of contract deliverables as required by the contract.
7. Assists the Program Manager with monitoring and enforcing requirements of Nobis’ Quality Control Plan (QCP) to ensure the best outcome of HUD Quality Assurance Surveillance Plan (QASP).
8. Assist Program Manager with training of remote Nobis personnel on Nobis policies, processes and procedures.
9. Assist Program Manager with monitoring and assisting new Nobis personnel on their PIV clearance process to ensure the most expeditious filling of positions.
10. Assists with Nobis Enterprises contracts billing.
11. Assists Sr. Contract Administrator as needed, i.e., proposals, market research, etc.
12. Participates in various team meetings and conference calls.
13. Interacts professionally with government contractors, customers, persons with disabilities, and all Tommy Nobis Center employees.
14. Attends and schedules various meetings internally/externally as required.
15. Limited travel outside metro area travel.
16. Maintains a good attendance record.

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Special Skills/Abilities:

Interpersonal: High level of interpersonal skills required to develop and maintain effective working relationships with staff, participants, other agencies, and professionals. Strong customer service skills.
Written Communications: Strong written communication skills required to maintain quality documentation and effectively communicate with a broad range of individuals and agencies.
Analytical: Ability to analyze data and develop strategies to overcome obstacles and problems.
Oral Communications: Ability to communicate, problem solve and respond to government contracting officers.
Organizational: Strong organizational skills needed to prioritize all aspects of workload.
Problem-Solving: Ability to problem-solve various issues at off-site locations.
Equipment: Personal computer, printer, copier, fax machine, adding machine, and telephone.

Other Qualifications or Requirements:

Mental Effort: Ability to set priorities, coordinate functions of Nobis Enterprises. Set goals and measure results.
Physical Requirements: Office environment not requiring strenuous physical qualifications.
Working Conditions: Well-lighted office maintaining adequate working conditions.
Visual Effort: Well-lighted office environment requiring average amount of visual effort.
Safety: It is the philosophy of Nobis Works to provide a safe work environment according to compliance agencies and other safety policies and guidelines.

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Declaration:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. They may be subject to change per the Statement of Work (SOW) of the project contract at any time.

Work Environment:

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Tommy Nobis Center is an Equal Opportunity Employer, Drugs Don’t Work worksite and a participant in e -Verify.