Responsible for the overall management of assigned residential, industrial or commercial properties to satisfy the requirements of the ownership and tenants, to preserve and increase the value and integrity of the properties and to meet the financial objectives of the ownership and management.
Main Job Duties and Responsibilities
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Implement marketing initiatives to achieve occupancy goals.
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manage and control advertising budgets.
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advertise and fill vacancies.
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obtain referrals from existing tenants.
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process applications and follow up with applicants.
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promote and show properties to prospective tenants.
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interview, qualify and place tenants.
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maintain updated availability reports.
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keep rental at optimum capacity.
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maintain in-depth knowledge of market conditions.
Administrative
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negotiate, prepare, and enforce leases.
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complete all the required paperwork for new tenants.
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collect security deposits.
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ensure the premises are ready for new occupants.
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maintain all statutory required records.
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ensure compliance with relevant laws and regulations.
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enforce terms of rental agreements.
Financial
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establish appropriate rental rates by conducting market research, determining costs and considering profit goals.
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prepare and distribute monthly statements.
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ensure timely payments and collections.
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minimize rental arrears.
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coordinate default proceedings.
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schedule expenditures
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check and pay invoices.
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prepare annual budgets.
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analyze and correct budget variances.
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keep accurate and up-to-date financial records.
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prepare weekly and monthly financial reports.
Tenant/Resident Relations
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orient new tenants to the property
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investigate and resolve resident complaints and concerns in a timely and efficient manner.
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enforce occupancy policies and procedures.
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maintain timely communications with residents and tenants.
Maintenance
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monitor and complete maintenance and repairs timeously and cost-effectively.
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ensure security of premises and maintain security devices.
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organize incoming and outgoing inspections and prepare inspection reports.
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implement preventative maintenance programs.
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oversee capital improvement projects.
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negotiate and manage contracts with outside vendors.
Staff Management
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hire, train and evaluate property staff.
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direct and control all personnel and resources to ensure property is properly maintained and owner objectives met.
Education and Experience
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degree may be preferred.
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understanding of financial and accounting principles.
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understanding of marketing and customer service principles.
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working knowledge of marketing and sales activities.
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working knowledge of budgets and financial statements.
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working knowledge of contracts and agreements.
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working knowledge of building and grounds maintenance.
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computer proficiency including MS Office and property management software.
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knowledge of relevant local, state, and federal legislation and regulations.
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Real Estate License required in some states.
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BOMA industry-standard de