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Barbour's Towing & Truck Repair is Hiring a Dispatcher Near Raleigh, NC
Job Description
Barbour's Towing & Truck Repair is hiring for Dispatchers/CSR for our Raleigh Location.
Job Description: Receiving, inputting and updating customer requests for towing services as well as troubleshooting and filling information requests. We are looking to fill 2 positions ASAP...
Full time Shift is
Monday- Friday
3PM-11PM
Part Time Shift
Saturday & Sunday
7am-7pm
Responsibilities
$16-$17 starting rate, potentially negotiable with industry experience.
-Computer Literacy is vital.
-Ability to Multitask, this is a very fast paced work environment.
-Customer service background is necessary. Having good phone etiquette is a must.
-Knowledge of towing/recovery or dispatch ability is a plus.
Job Types: Full-time, Part-time
Expected hours: No less than 32 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Monday to Friday
- Weekends
Work Location: In person
Company Description
Job Summary
Full Time
$39k-53k (estimate)
06/12/2024
06/28/2024
barbourstowingandtruckrepair.com
Raleigh, NC
<25
Consumer Services
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Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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