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Role Title: Front Desk Associate (Front and Back Office)
Location: Tia Santa Monica
Shift: Monday-Friday 7:30am-4pm Some Saturdays (hours may vary)
Compensation: $ 20 - $23/hr.
Reporting to: Clinic Manager
Role Summary: Ensures hospitable patient member experience at the Tia Clinic, and in collaboration with the care team and Clinic Manager, maintains efficient patient operations. Actively participates in reporting feedback/suggestions related to patient care, and clinic or front of house process to supervisory staff.
Values :
Achieve excellence, with regard to impact over effort
Abilities:
Skills:
Proficiency in core MS/Google Suite
Supply management & ordering
Tech-savvy: willingness to learn new technologies and frameworks Excellent verbal and written Communication
Responsibilities:
Hospitality: Be compassionate and utilize interpersonal communication to execute a hospitable and seamless patient experience
Member Engagement: Compassionately embody the voice of Tia for prospective and existing members and provide excellent client service orientation
Administrative Duties: Have a great ability to prioritize and multitask in a fast paced environment
Facility Maintenance: Set the bar incredibly high and be keen to detail
Ad - Hoc Duties: Through cross-functional collaboration, have the ability to execute ad-hoc tasks and projects as needed, and meet deadlines .
Full Time
$39k-49k (estimate)
04/21/2024
05/04/2024
asktia.com
SAN FRANCISCO, CA
25 - 50
2016
Private
ARIEL ZBOROWSKI
<$5M
Durable Manufacturing
Tia is a mobile-based application that offers birth control recommendations, fertility reminders and telehealth solutions for women.