We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themse...
Position Summary. The primary job function of theExecutive Meeting Manageris to drive group and catering revenue through various lead channels, to ensure all group sales contracts are planned and executed at the highest level of client satisfaction, and, to make certain that all financial obligations to the hotel are met. The position includes the management of guest(s), social room blocks as well as to coordinate services for groups and all othe...
Position Summary. Negotiates, books and services group room accounts and all catering events. This includes, but is not limited to sleeping rooms, catering functions, set ups, audio visual and on-site servicing. _____________________________________________________________________________. Essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Negotiates and finalizes...
We are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. A security officer must be well-trained in surveillance and dealing with perpetrators. The ideal candidate will inspire respect and authority as well as possess a high level of observation. T...
Overview. A Kolter Hospitality Host delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for welcoming guest to the restaurant from the time they walk through the door until the time they depart. Performance Expectations. Greet and provide exceptional service to guests. Take guest reservation or put on waiting list, reflecting availability of the restaurant. Take guests to their s...
Overview. A Kolter Hospitality Housekeeping Supervisor delivers service excellence to our guests and ensures the creation of a larger than home, welcoming experience. This position is responsible for daily supervision of cleaning and assists in administration of Housekeeping services in safe and efficient manner. Performance Expectations. Supervise the housekeeping staff. Break out the house and provide team with daily assignments. Evaluate the s...
