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The Westin Jekyll Island
Jekyll Island, GA | Full Time
$26k-34k (estimate)
8 Months Ago
Home2 Suites by Hilton Jekyll Island
Jekyll Island, GA | Full Time
$37k-48k (estimate)
6 Days Ago
Seafarer Inn & Suites Jekyll Island
Jekyll Island, GA | Full Time
$37k-49k (estimate)
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Guest Experience Specialist | Guest Services | 3+ Years Experience REQ
The Westin Jekyll Island Jekyll Island, GA
$26k-34k (estimate)
Full Time 8 Months Ago
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The Westin Jekyll Island is Hiring a Guest Experience Specialist | Guest Services | 3+ Years Experience REQ Near Jekyll Island, GA

Westin is a distinctive premium brand within the vast Marriott portfolio providing personalized and instinctive service to the traveler's well-being in mind. The Westin Jekyll Island is a 200-room beachfront hotel, located on beautiful and historic Jekyll Island, Georgia that offers the essence of renewal for every guest. A member of the "Golden Isles" Jekyll Island is home to amazing wildlife, leisure activities, and coastal views.

The Westin Guest Experience Specialist serves as an on-property point of contact for all guests providing 4-Diamond service, building a proactive, personal relationship, and creating memorable experiences for all our guests. The specialist will activate the brand in ways that provide our target guest, the Achiever, ways to engage with our brand and our 6 brand pillars, both inside and outside of the hotel.

Minimum 3 to 5 years hotel guest services/front desk experience REQUIRED. Four Diamond distinctive premium or luxury service experience preferred.

An important part of the Westin Experience Specialists role is the collaborative spirit that supports a culture of service and infuses well -being into daily delivery of hotel services.

Please review job description for details.

The Perks: (dependent on employee status)

  • Associates enjoy the Marriott Explore program, providing amazing discounts on hotel stays around the world
  • Access to company Medical/Vision/Dental plans after 30 days of service
  • 401k
  • Generous PTO accrual
  • Free Island Parking Pass for duration of employment
  • Meal and snack access in associate common area
  • Professional development opportunities
  • Friends and Family discount access

Operated by the Northview Hotel Group Jekyll Hotel Operator LLC, our team is committed to providing exceptional service and empowered to ensure guest satisfaction. We operate 24 hours a day, 7 days a week and schedule associates based on business demands.

Job Summary

JOB TYPE

Full Time

SALARY

$26k-34k (estimate)

POST DATE

10/19/2023

EXPIRATION DATE

06/11/2024

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The Westin Jekyll Island
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$19k-25k (estimate)
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The job skills required for Guest Experience Specialist | Guest Services | 3+ Years Experience REQ include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Specialist | Guest Services | 3+ Years Experience REQ. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Specialist | Guest Services | 3+ Years Experience REQ. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Experience Specialist | Guest Services | 3+ Years Experience REQ positions, which can be used as a reference in future career path planning. As a Guest Experience Specialist | Guest Services | 3+ Years Experience REQ, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Specialist | Guest Services | 3+ Years Experience REQ. You can explore the career advancement for a Guest Experience Specialist | Guest Services | 3+ Years Experience REQ below and select your interested title to get hiring information.

If you are interested in becoming a Guest Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Specialist job description and responsibilities

A successful guest specialist must be able to properly greet guests and make them feel at home.

03/11/2022: Springfield, OR

Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.

12/28/2021: Vineland, NJ

Guest Experience Specialists lead their team members to accomplish day-to-day and big picture goals.

02/15/2022: Helena, MT

Guest specialists assume responsibility over safety of their guests and supervise other staff members when necessary.

01/30/2022: Eugene, OR

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

02/26/2022: Longview, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Specialist jobs

Compensation depends on work experience, job location, bonus, benefits and other factors.

01/15/2022: Pocatello, ID

Customer experience analysts may create and track metrics to quantify the customer experience.

03/17/2022: Fort Worth, TX

They are like puzzle pieces.

12/20/2021: Macon, GA

Customer experience specialists at B2C companies should have great writing and communication skills, with the ability to think creatively on a larger scope.

01/19/2022: Helena, MT

Customer experience specialists at these companies should be data-driven and focused on building relationships.

03/10/2022: Richmond, VA

Step 3: View the best colleges and universities for Guest Experience Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College