Description. ESSENTIAL JOB FUNCTIONS. 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. 3. Implement company programs and supervise the daily operations of the Fro...
Description. ESSENTIAL JOB FUNCTIONS. . Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu. Read, maintain and make daily entries in the log book to coordinate communication between shifts and management. Maintain proper set-up of dining room. Receive records and make any necessary arrangements for reservations and special functions in the restaurant. Comply with attendance rules and be...
Description. ESSENTIAL JOB FUNCTIONS. Assist all guests with luggage, transporting luggage to and from guest room(s) as requested by guest. Explain all hotel facilities to arriving guests, their locations in the hotel and hours of operation, to include fire exits and safety features of the hotel. Remain in the front of the hotel and lobby area when on duty and not assisting a guest. Maintain the front of the hotel and the lobby area for cleanline...
Description. ESSENTIAL JOB FUNCTIONS. 1. Take and serve guest orders promptly and according to service manual. 2. Do all necessary set-up sidework as assigned. 3. Answer any guest questions about the menu. 4. Operate the electronic cash register/P.O.S. system (where applicable). 5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. 6. Perform any other job related duties as assigned. REQUIRED...
Description. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving infor...
Description. Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming. Change and replenish bed linens, towels and guest amenities, as needed. Perform deep cleaning tasks, as needed. Stock, maintain and transport housekeeping supply cart on a daily basis. Dispose of trash and recyclables. Respond to special guest requests in a timely, friendly and efficient manner. Perform guest turn dow...
