6 Customer Service Support Specialist Jobs in Reston, VA
The Swift Group is Hiring a Customer Service Support Specialist Near Reston, VA
Job Description
Assist with maintenance of existing legacy applications and transition to a new system architecture. Location is the Reston area. ***NOTE: Additional security scrub required.***
1. Demonstrated experience learning details of a legacy application.
2. Demonstrated experience providing basic user and application administrative support
3. Provide a central point of contact between the user and Sponsor for the legacy application to resolve issues at the lowest practical support level.
4. Build sustainable relationships of trust through timely, open and interactive communication.
5. Focus on issue to resolve when users are unhappy or complaining.
6. Report design, reliability and maintenance problems or bugs to the Application developers.
About iC-1 Solutions, LLC.
The Swift Groups is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
Job Summary
Full Time
Civic & Environmental Advocacy
$51k-64k (estimate)
08/14/2023
05/04/2024
swift.com
FALMOUTH, ME
25 - 50
1973
JUSTIN SWIFT
$10M - $50M
Civic & Environmental Advocacy
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About The Swift Group
SWIFT is a global member-owned cooperative and the worlds leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identification, analysis and regulatory compliance. Our messaging platform, products and services connect more than 11,000 banking and securities organisations, market infrastructures and corporate customers in more than 200 countries and territories. SWIFT also brings the financial community together at global, regional ...and local levels to shape market practice, define standards and debate issues of mutual interest or concern. For more information, visit www.swift.com or follow us on Twitter: @swiftcommunity
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The following is the career advancement route for Customer Service Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Support Specialist. You can explore the career advancement for a Customer Service Support Specialist below and select your interested title to get hiring information.
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