Job Description
Whether it's sharing God's love, helping disaster survivors, offering basic necessities from our Basic Needs Pantry, the Salvation Army of Superior is here to help! We also offer casework services, coats for kids in the winter months, community care ministries, holiday assistance and much more. If you want to help make a difference in your community, apply now!
The Thrift Store Manager manages the daily operations of The Salvation Army Thrift Store in Superior, Wisconsin. Generates a positive net revenue of 10-20% of total sales.
About the role:

• Schedules employees to ensure adequate coverage in store at all times.
• Supervises employees in performance of duties to ensure compliance with store procedures, directives, guidelines, and The Salvation Army policies.
• Provides performance management and coaching to employees with written documentation as needed.
• Oversees the processing of all donated items, including receiving items from donors, sorting, pricing, hanging, pulling, and final disposition of items.
• Creates and maintains an environment focused on positive customer service.
• Oversees the cashiering, and ensures preparation of the daily sales reports for the office. Ensures store receipts and deposit paperwork are properly and timely prepared at the end of business day and that the deposit is delivered to the bank. Follows proper procedures to safeguard cash and other valuables at all times.
• Orients and trains new personnel. Interviews applicants and recommends for hire.
• Markets the store to the community, including in store displays, advertising, etc.
• Schedules pickups of donated items.
• Reviews the monthly budgeted financial statement of the store and makes appropriate changes to maintain budget goals. Assist the Corps Officer in the annual budget preparation for the store.
• Attend staff meetings, trainings, or other activities as requested. Keep store personnel informed of new policies, procedures, and directives.
• Ensures the safety and security of the building, merchandise, donations, customers, volunteers, and employees. Watches for safety hazards and corrects quickly or reports to the Corps Officer for repair or correction.

Education: High school diploma or equivalent.
Certifications: Valid Wisconsin Driver's license with approval to drive from TSA's insurance carrier.
Experience: At least 5 years of experience in retail store; at least 2 years in supervisory or lead role
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Additional Information
Who we are:
Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Why work for us?
The Salvation Army's brand promises to Do theMost Good® - and it's our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.
We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.
The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability
• Discounts available for pet insurance, auto insurance, and home insurance

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.
Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.