We are seeking Counselors - Crisis Service Workers to join our team! You will provide recovery-oriented rehabilitation services in group or individual settings.

Under general supervision provides crisis support services to consumers receiving 24/7/365 crisis services. This may include the following levels of care/services; Detoxification, SA-Residential, Facility Based Crisis, Crisis Observation/Evaluation, Ambulatory Detox, and/or any other service assigned by the supervisor. Primary duties include supporting the medical and clinical services being provided to consumers, including; maintaining a safe and therapeutic environment, assisting consumers with basic needs, e.g., providing bedding/towels, assisting with meal preparation, washing clothing, motivational counseling to enhance service delivery, transportation, and other duties assigned by supervisor, assists the manager in assuring compliance with policy and procedures, licensure rules, and safety procedures. Will answer Crisis Unit phone lines, and take temperatures of non-employee individuals entering the Inpatient Crisis Unit. Will have responsibilities for staff scheduling and assuring staff ratios are maintained. Will serve as Safety Officer for the designated site, after completion of appropriate training. Will assist Crisis Unit Manager with ordering supplies and shopping for their respective Crisis Unit

Responsibilities:

• Establish open lines of communication for individuals with mental or emotional issues
• Offer assistance to individuals with substance abuse issues
• Provide prevention-oriented therapy
• Implement and review treatment plans
• Collaborate with additional treatment providers and placement agencies
• Ensure all documentation is completed in a timely manner

Qualifications:

• Previous experience in mental health counseling or other related fields
• Familiarity with community mental health resources
• Excellent written and verbal communications skills
• Ability to build rapport with clients
• Strong leadership qualities
• At a minimum, the individual must meet the NC Division of MH/DD/SA requirements for Paraprofessionals
• High School Diploma or equivalent with a minimum of 6 months of clinical experience.
• At least one (1) year of experience in delivering clinical Crisis services and (3) years of administrative experience. Credit may be given for previous crisis experience in other job positions, practicums, and internships as this experience relate to the provision of crisis services.