Summary
Uses a high degree of independent judgement for investigating, planning, and implementing a sophisticated enterprise monitoring system. Identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems.
Primary Duties and Responsibilities

• Translate middle and senior management strategic directives into workable technical directives
• Monitor project status and take remedial action on projects behind schedule and/or over budget
• Provide subject matter expertise for ongoing support of third-party tools like Splunk
• Provide expert-level technical mentoring to more junior members of the team
• Resolve complex support issues in non-production and production environments.
• Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them
• Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data
• Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring
• Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems
• Perform other duties as assigned

Supervisory Responsibilities

• None

Qualifications

• Excellent problem solving skills.
• Excellent written and oral communication skills.
• Proven ability to lead and motivate colleagues
• Demonstrate strong confidence in abilities and knowledge.
• Ability to work well in crisis situations.

Technical Skills

• Expert understanding of:
  • Systems administration and change management practices
  • Enterprise monitoring and reporting tools
  • Experience scripting and/or coding against APIs
  • In-depth knowledge of common used management and monitoring tech
  • Internet / Web based technologies
  • ITLT Best Practices
  • Experience with tech used to support microservices
  • Network technologies
  • AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs
  • Monitoring and reporting using SNMP
  • CI/CD tools such as Artifactory, Jenkins, and GIT
  • Cloud native applications, including Terraform experience
  • Technologies used to support microservices
  • Encryption technologies (SSL/TLS, PKI Infrastructure management)
  • Security controls as applied to software technologies

Education and/or Experience

• Bachelor's degree in a related area
• 10 years of related experience
  • Minimum 10 years experience working in a distributed multi-platform environment.
  • Minimum 3 years experience working with cloud native applications
  • Minimum 3 years experience managing technical projects

Certificates or Licenses

• Cloud certification in AWS is a plus

About Us
The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.
What We Offer
A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:
A hybrid work environment, up to 2 days per week of remote work
Tuition Reimbursement to support your continued education
Student Loan Repayment Assistance
Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
Generous PTO and Parental leave
Competitive health benefits including medical, dental and vision
Step 1
When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume.
Step 2
You will receive an email notification to confirm that we've received your application.
Step 3
If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location.
For more information about OCC , please click here.
OCC is an Equal Opportunity Employer