2 BDC Representative - Legal Sales Jobs in Orange, CA
The Matian Firm, APC is Hiring a BDC Representative - Legal Sales Near Orange, CA
Job Description
Responsibilities include:
- Handling inbound phone calls, setting appointments, and screening prospective clients before scheduling an attorney-client consultation
- Track and monitor potential new client inquiries and leads (email, internal, and phone referrals)
- Assists with answering customer inquiries and problems by routing customer to the proper contact and/or department
- Accurately log client information in our software database system
- Assist attorneys with administrative tasks related to opening new cases and maintaining databases
- Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets.
- Carry out prospective client interviews/interactions with genuine empathy and compassion
- Strict business dress code and punctuality standards
Qualifications:
- Must be bilingual (English/Spanish) with written and verbal proficiency
- At least 2 years of experience doing intake, preferably in the legal field preferred but not required.
- Case Management software experience is a major plus
- Great interpersonal skills, extending patience when working with individuals and proactivity when issues arise.
- Ability to maintain several responsibilities at once and time-management skills, prioritizing high and low level demands adequately
- Excellent customer service attitude in fast-paced environments
- ALL SALES EXPERIENCE (EVEN WITH NO LEGAL EXPERIENCE) ENCOURAGED TO APPLY .
Pay Range: Junior ($20-$25/hr) Senior ($25-$28/hr)
Pay range subject to change based on experience on a case-by-case basis
The Matian Firm, APC is an equal employment opportunity employer, and we welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status or genetics. We're dedicated to providing an inclusive, open, and diverse work environment.
Job Summary
Full Time
$70k-91k (estimate)
04/24/2024
05/07/2024
matianfirm.com
LOS ANGELES, CA
25 - 50
2014
SHAWN MATIAN
<$5M
Business Services
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About The Matian Firm, APC
The Matian Firm, APC, also known as La Liga Defensora is a medium-sized law firm headquartered in the heart of Los Angeles and supplemented by our companion branches in San Jose and Ontario. While our primary service arenas are criminal defense and immigration, our experienced and dedicated cadre of attorneys has roots in many diverse fields of law. Our professional reputation is as zealous advocates. Our clients know us as caring, concerned and committed to compassionately ushering them through the complexities of the legal system. We employ an abundant support staff that aids our lawyers in ...the field while assuring that every call to the office is answered and every client concern addressed. Despite this binding commitment to superior legal work supported by excellent customer service offered at a competitive price, our offices are filled with energy and verve. It is the mission statement of our company and the ethos of its employees to assure, to our absolute best ability, that each of our valued clients gets the same focused and individualized personal attention on top of our ardent devotion to providing premier legal services. Given the size of our firm, our attorneys are able to share ideas, motivate each other and solve issues collectively. Our success is therefore grounded in collaborative teamwork and rooted in prioritizing customer service. We are always looking to welcome those who possess a passionate devotion to the practice of law and the advocacy of those in need.
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