Description

The Lighthouse for the Blind, Inc. transforms the lives of people who are blind, DeafBlind, and blind with other disabilities. Through employment opportunities, we are a catalyst for empowerment. We foster self-confidence and instill a life changing affirmation that independence is possible. From our expertise in cutting-edge technology to our understanding of mobility, we help people who are blind and DeafBlind live fulfilling lives.

We believe everyone, no matter their vision abilities, deserves to experience the power of employment. Our goal for each person we reach is to ignite a fire of determination that is centered on the reality that blindness doesn’t define who you are or how you choose to live.

We are currently seeking a person who identifies strongly with our mission and core values to join our team in Assistant Store Manager at our Base Supply Center at Ft. Irwin. This is an ideal role for someone who has prior retail management experience, has a strong mindset for increasing sales and revenue, has excellent organizational, planning and project management skills, and who has a high attention to detail and customer service focus, The ideal candidate is also motivated and driven by self-improvement, and is a self starter who is very reliable.

The Assistant Store Manager provides operational support of a Base Supply Store. This position includes day to day store operation, sales reporting, base networking, order deliveries and store staff supervision, growth, review, and coaching. This position directly reports to the District Manager.

Responsibilities:

• Identifies current and future customer requirements by establishing rapport with potential and actual customers. 
• Develops key relationships to encourage customer loyalty.
• Addresses Customer needs, special requirements or complaints in a timely manner.
• Solicits opportunities for sales and revenue generation.
• Establishes networks within community and participates in base community events to create goodwill and build understanding of the LH mission.
• Manages daily open order reports, works to resolve any receiving issues or vendor delays.
• Maintains inventory records and ensures timely replenishment in partnership with store buyer.
• Submits requests for supplies and equipment to District Manager for approval.
• Supervises cycle counts, reconciles differences and recommends adjustments in a timely manner.
• Schedules and performs on-base order deliveries, trash disposal and recyclables.
• Maintains awareness of products and their intended use. 
• Maintains merchandise in an organized manner.
• Follows merchandising standards when setting store shelves. 
• Assures shelf tags are accurate and displayed appropriately.
• Assures inventory transfers are correctly recorded in the inventory management system.
• Maintains building security by assuring all exit points are locked or manned during business hours. 
• Monitors building exterior, walk ways and parking lots for cleanliness. 
• Immediately reports any interior or external damage to District Manager. 
• Audit work processes and ensure employees tasks are performed efficiently. 
• Delegates and assign tasks as needed.
• Communicates effectively with store personnel, management and BSC administrative/purchasing staff.
• Assists District Manager in the preparation and giving of performance reviews for assigned employees.
• Keeps management informed regarding operational issues and customer concerns.
• Evaluates sales reports.
• Ensure proper billing practices are adhered too and have received proper payment for all merchandise leaving the store.
• Keep documentation filed and archived per record retention policies.
• Complies with all LH and store policies and procedures and BSC “Best Practices” standards.
• Complies with safety requirements.
• Complies with Federal and local legal requirements.
• Complies with base rules and contractual requirements.
• Other duties as assigned. 

Requirements:

• Associates Degree preferred. 
• 1 to three 3 years in supervisory role in retail, wholesale, or supply operation.
• Previous military service a plus.
• Must be able to lift up to 40 lbs using safe lifting techniques.
• Must be able to work on concrete floors that may be uneven. Standing, stooping, bending, stretching throughout shift.
• Must be able to safely use warehouse equipment, climb ladders and load and unload delivery vehicles.
• Must have clean driving record and follow safe driving practices for on-base deliveries.
• Must be able to communicate in a pleasant, polite, and professional manner with both customers and employees. 
• Proficient with basic math.
• Proficient with MS Office.
• Ability to build basic spreadsheets with simple formula’s in Excel. 
• Ability to motivate employees.
• Must have excellent analytical and sound decision making.
• Strong administrative and managerial skills and abilities. 
• Excellent organizational, planning and project management skills.
• Knowledge of inventory management systems.
• Excellent written and verbal communication; Clear written, verbal skills with solid English language fluency.
• Ability to network with customers, suppliers and peers.
• Commitment to Lighthouse mission. 
• Ability to work schedule as assigned. 
• Desire to participate and engage in community – volunteer work, etc.

Company benefits may include:

• 12 Paid Holidays per year
• Up to 17 days of Paid Time Off (PTO) per year
• Medical, Dental, and vision plans
• Long-term and short-term disability, AD&D
• Life Insurance
• 403(b) Retirement Plan with 6% employer match
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Team Member Referral Bonus Program
• Paid Leave for Service Animal Training
• Focus on Upward Mobility
• Inclusive and Supportive Team Environment

Please note: Under the AbilityOne Program, The Lighthouse for the Blind, Inc. gives hiring preference to individuals who are legally blind. Any decision to disclose a disability by an applicant related to the hiring preference is completely voluntary. Requesting such information is also a part of our affirmative action efforts. Information that is disclosed will remain confidential. Also, your decision not to disclose disability status will not have a negative impact in the hiring process.

The Lighthouse for the Blind, Inc. is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, the presence of any sensory, mental or physical disability, the use of a dog guide or service animal by a person with a disability, or any other characteristic protected by federal, state, or local law.

Qualifications