POSITION PURPOSE. To manage the activities of the Housekeeping Department ensuring that the hotel facilities, guest rooms and public areas meet the hotel standards. ESSENTIAL RESPONSIBILITIES. Plan and organize the cleaning of all guests' rooms and public areas. Provide daily cleaning assignments to the housekeeping staff. Ensure that all housekeeping associates have been thoroughly trained and are consistently following service standards and pro...
POSITION PURPOSE. To manage the activities of the Housekeeping Department ensuring that the hotel facilities, guest rooms and public areas meet the hotel standards. ESSENTIAL RESPONSIBILITIES. Plan and organize the cleaning of all guests' rooms and public areas. Provide daily cleaning assignments to the housekeeping staff. Ensure that all housekeeping associates have been thoroughly trained and are consistently following service standards and pro...
POSITION PURPOSE. Ensure all public areas are clean and maintained according to the standards of the hotel. ESSENTIAL RESPONSIBILITIES. Perform general cleaning duties in public areas, storage areas and administrative areas. Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center. Supply own cleaning cart with appropriate supplies for shift. Ensure work areas are clean when finished. Be knowledgeable ...
POSITION PURPOSE. Provide friendly, courteous, and efficient quality presentation of food and beverage service to all guests. Clean and set tables in the outlet and perform other food service-related duties, including set up and general cleaning. ESSENTIAL RESPONSIBILITIES. Greet all guests in a welcoming and friendly manner. Take guest food and beverage orders. Describe menu items, ingredients, and methods of preparation. Suggest menu products t...
Description. POSITION PURPOSE. Oversee the daily operations of the Front Desk Department and Guest Service areas. Ensure that front desk and communications meet resort standards for maximum guest satisfaction. Act as the main contact for guests and other resort departments. ESSENTIAL RESPONSIBILITIES. Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availabi...
POSITION PURPOSE. Provides support to Director of Sales & Marketing with varied office tasks in order to help meet and exceed forecasted revenue goals. Provide clerical/secretarial and administrative support to the Sales Department, including computer input, filing, and answering telephones. ESSENTIAL RESPONSIBILITIES. Enthusiastically and proactively assist the Director of Sales and/or Sales Manager(s) in the sale of the Hotel concept to group, ...
POSITION PURPOSE. Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to. registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience. ESSENTIAL RESPONSIBILITIES. Greet and welcome guests upon arrival. Execute the registration and checkout process at the front desk. Accept payment for guests accounts both at...
POSITION PURPOSE. Record, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls. ESSENTIAL RESPONSIBILITIES. Acts as the MOD during the night-time hours. Greets and welcomes guests upon arrival. Performs guest registration and check out proc...
