Summary

Under general supervision, this role performs all analytical and administrative duties necessary for preparing, processing and auditing payrolls in a co-sourcing environment. Ensures the
consistent compliance with applicable JRS policies and local, state and federal statutes. May participate in payroll expansion / improvement initiatives.

Key Responsibilities

• Cultivates productive customer interactions and responds to unexpected customer requests with sense of urgency and positive action.
• Establishes, maintains and supports relationships with external and internal customers to ensure effective completion of assigned responsibilities. Takes responsibility for service-level failures, instills a proactive customer service perspective in the team and ensures timely response and follow-up to customer inquiries.
• Completes payroll operational activities including adjustments, audits, reporting, regulatory filing, etc.
• Responds to inquiries from internal and external customers. Conducts research and makes recommendations to resolve payroll questions.
• Generate, finalize and process an accurate and timely payroll. Review entire payroll forerrors and reasonableness. Distribute reports and checks/deposit advices to applicable parties.
• Continually seeks out and pursues opportunities to enhance process effectiveness and efficiencies.
• Models professional workplace attitudes and behaviors that contribute to a positive workplace climate and promotes open communication and trust within the work group.
• Partners with co-sourced provider for payroll activities including payroll runs, auditing, garnishment management, tax services, etc.

Typical Education

Bachelor's Degree (B.A. or B.S.) from 4 year college or university

Relevant Experience

Required Certifications

Other Information