Job Description
Business Support Specialist/Coordinator - Decatur, IL
ADM is one of the world's largest corn processors and wheat millers. Our team is an integrated part of our Carbohydrate Solutions division which converts corn and wheat into sweeteners, starches, proteins, flours and bakery ingredients for food, feed, paper-making, corrugated board and building products.
This role is part of the Product Management team and reports to the Starch Product Director. The main role of the Business Support Coordinator is to support product management on forecasting, demand management, and contract compliance. This role works closely with cross-functional teams to manage the day to day business, capture market insight to provide market intelligence reporting, and provides analysis on sales activities including Salesforce pipeline. The Business Support Coordinator will also support the implementation of an integrated business plan in order to drive the business strategy. This role offers exposure to Product Management while providing business operations and analytical support. The candidate should have a strong desire to grow and develop into other commercial roles.
Your Responsibilities:

• Gather relevant market insight to support the product director in decision making process and pricing analysis.
• Identify and understand key drivers for markets and use this information to maximize product value.
• Oversee the development of the Starch business analytics capabilities.
• Perform competitive intelligence analysis.
• Provide leadership to drive key performance metrics for strategic accounts and collaborative efforts inside ADM, managing all phases for implementation.
• Participate in cross-functional teams to resolve customer issues.
• Create dashboards in Salesforce and Power BI
• Provide timely communication and follow through for key starch account concerns.
• Provide regular reports relative to the contract execution and shipment review.
• Support sales efforts by providing product information and addressing specific customer needs.
• Prepare, submit, and monitor daily and ad hoc reports.
• Lead the production planning and inventory management for packing and warehousing locations.

Qualifications:

• BA/BS in, business, finance or related field is required with a minimum of 3 years related work experience.
• Experience in business analytics.
• A proven ability to cultivate and maintain positive working relationships with people at all levels inside and outside of the organization
• Excellent communication skills and ability to convey market information to both technical and commercial teams
• Advanced MS Excel level of skills
• Salesforce knowledge
• Experience with data visualization tools such as Power BI and Tableau are a strong asset
• Independent decision making and problem solving skills with the ability to develop solutions in a logical and systematic way.
• Excellent communication skills emphasizing listening, writing, and speaking clearly and effectively.
• Excellent organizational and time management skills with an attention to detail and follow-up.
• Demonstrated ability to work under pressure and flexibility to adjust.

Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:81897BR
ADM unlocks the power of nature to enrich the quality of life. We're a premier global human and animal nutrition company, delivering solutions today with an eye to the future. We're blazing new trails in health and well-being as our scientists develop groundbreaking products to support healthier living. We're a cutting-edge innovator leading the way to a new future of plant-based consumer and industrial solutions to replace petroleum-based products. We're an unmatched agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. And we're a leader in sustainability, scaling across entire value chains to help decarbonize our industry and safeguard our planet. From the seed of the idea to the outcome of the solution, we give customers an edge in solving the nutritional and sustainability challenges of today and tomorrow. Learn more at www.adm.com.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA , veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and InclusionADM.
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.