About The Academy:

The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, The Academy could be the right place for you!

Position Summary:

The Events, Intern works directly with both the Events team and Academy team members to organize and coordinate Academy meetings and events. This role is responsible for working with the Academy staff to help transition and prepare from all virtual events to in-person programs. This includes assisting with day-to-day operations of the Events department, helping with member data, and other duties assigned by the Events, Vice President and/or Events, Senior Director.

Primary Job Duties:

• Provide tech support for virtual Zoom events
• Manage and create activity flyers, event signage and marketing
• Hotel rooming and event registration tracking
• Track staff flights, transportation & car service for VIPs
• Prepare, pack, unpack and track event shipments
• Assist with the set-up & testing of the event mobile app
• Prepare member’s badges, table tents, menu cards, dinner cards and welcome notes
• Update The Academy’s website and event software with the latest event information
• Take inventory of, order and organize event supplies
• Answer member inquiries through both phone and email
• Update member records in both Salesforce and Cvent
• Other duties as assigned

Additional Duties/Limitations:

• Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, paper cutter and computer printer.
• The person in this position frequently communicates with members both over the phone and in person and must be able to exchange accurate information communicated both via phone and in person.
• Must be able to maintain a stationary position for an extended period.
• The intern will work a maximum of 30 hours per week. Occasionally, evening and weekend hours may be necessary to complete project work.

Minimum Qualifications:

• Intern candidates are current students pursuing their undergraduate or graduate degree 
• Experience with Excel, Word, PowerPoint, Microsoft Teams, Salesforce, and Cvent are a plus
• Demonstrated ability to execute tasks with a high attention to detail.
• Interest in meeting and experience design

Interpersonal Skills & Attributes:

• Member focused 
• Calm problem solver 
• Extreme attention to detail 
• Team approach to working with others, ability to perform a variety of duties within any workday
• The ability to drive a project to completion 
• Ability to collaborate
• Self-directed and resourceful 
• Excellent communication and client-facing skills 
• Excellent organizational skills 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, the ability to maintain a stationary position for an extended period. Ability to lift and move over 20 lbs.

Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.
Compensation:
All interns in our program are paid $15/hr

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