Roles & Responsibilities. Answer inbound phone calls promptly during business hours. Respond to any voicemails and / or messages from answering service (if applicable). Respond to inbound email correspondence, forward on as appropriate. Greet customers and all other visitors to the showroom (if applicable). Screen incoming leads / potential customers. Schedule estimate appointments. Quote product by telephone for clients / customers (if applicabl...
Roles & Responsibilities. As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to. Answer inbound phone calls promptly during business hours. Respond to any voicemails and/or messages from answering service (if applicable). Respond to inbound email correspondence, forward on as appropriate. Greet customers and all other visitors to the s...
