The Role

Do you have a passion for making a real difference in people's lives? Join our team as a Supported Employment Specialist where you'll provide invaluable support to participants with learning disabilities, autism, mental health challenges, and physical/sensory disabilities. Your role will be crucial in helping economically inactive individuals secure sustainable, fulfilling employment that matches their preferences and abilities.

Location: Office-based in Crewe and Macclesfield with occasional outreach (travel expenses covered)

Salary: £28,550

Key Responsibilities:

• Caseload Management: Oversee a diverse caseload, conducting initial appointments and crafting action plans to ensure effective and tailored support for participants at varying levels of job readiness.
• Solution Finder: Identify and recommend training and vacancy solutions, working closely with your team to meet the unique needs of participants and employers.
• Network Builder: Develop strong relationships with key stakeholders, including employers, Job Centre teams, and funding providers, to create opportunities for participants.
• Exceptional Service Delivery: Uphold our high customer service standards, ensuring every participant receives the support they need to maximise their employment prospects.
• Intensive 1:1 Support: Provide personalised guidance to help participants identify their skills, aspirations, and goals, and create actionable plans to achieve and sustain employment, following Supported Employment standards.
• Holistic Support: Assess participants' needs, offering guidance on benefits/welfare, mental health disclosure, and other support as required.
• Integrated Approach: For participants with severe mental health challenges, use the Individual Placement Support methodology, collaborating with community mental health and clinical teams to support recovery through employment.
• Quality Documentation: Maintain detailed and accurate participant records in line with our quality standards to document their journey effectively.

About You:

• Values-Driven: Embody our core values of Kindness, Respect, Integrity, and Innovation.
• Experienced and Empathetic: Proven experience in supporting individuals with mental/physical health issues or disabilities, ideally within vocational rehabilitation or welfare-to-work settings.
• Customer-Focused: Exceptional empathy and customer service skills to understand and support participants' needs.
• Resilient and Motivated: Determined to seek out job opportunities, motivate participants, and overcome barriers to employment.
• Excellent Communicator: Strong communication skills to engage with employers and positively shift perceptions around disability and mental health.
• Digitally Savvy: Comfortable using technology to support participants both face-to-face and remotely.
• Target-Driven: Experience working in a fast-paced, results-oriented environment.

Desired but not essential: 

• Driving license and own car
• Knowledge of Supported Employment (SE) and Individual Placement and Support (IPS) models
• Level 3 qualification in Employability/Supported Employment
• QCF Level 3 in Advice & Guidance
• Mental Health First Aid certification

Key Competencies:

• Adaptability
• Results Focused
• Customer Centric
• Rapport Building
• Resilience
• Quality & Compliance

Join us in empowering individuals to overcome barriers and achieve their employment goals. Apply now to be part of a dedicated team that makes a real impact every day!

What else can we offer you? 

• You won’t work on weekends or bank holidays!
• A monthly benefits scheme worth £500 with access to over 900 retailers
• A cycle to work scheme that is open all year long!
• Laptop and mobile phone for every employee!
• Employee assistance programme (EAP). A telephone service offering various support services including emotional support, stress helpline amongst others.
• The opportunity of an Institute of Employability Professionals (IEP) qualification for all employees
• A two-week Induction and training programme
• Company annual leave, including a buy/sell scheme
• Free life cover!
• Pension with a 4% match from Fedcap

Equality, Diversity, and Inclusion

Fedcap Employment is committed to applying equal opportunities at all stages of recruitment and selection, in line with its Equality, Diversity and Inclusion policy in addition to our duty under the Equality Act 2010 to have due regard to the need to eliminate discrimination; to advance equality of opportunity.

Fedcap Employment is a Disability Confident Leader employer and as such, any candidate with a disability will not be excluded unless the candidate is unable to perform a duty intrinsic to the role, having considered reasonable adjustments. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability

Disability confident employer

Fedcap is a recognised Disability Confident Leader with commitments to aim to recruit, retain and develop disabled people within the company. We encourage applications from people with disabilities and will offer to support with reasonable adjustments where required. 

Veterans and service personnel

Fedcap is positive about employing veterans and service personnel spouses or family members as part of our commitment to upholding principles of the Armed Forces Covenant.

Advert expiry: If you are interested in the position we recommend applying at your earliest convenience. Fedcap reserves the right to withdraw a job advertisement at any time.

INDHP