Essential Functions:

• Process mailings to Printer equipment for printing via use of computerized data bases. 
• Ensure printing and the quality of printing and that mailing is completely processed.
• Ensure folding/inserting operations are maintained and that quality is also maintained.
• Provide electronic status reports to customers daily basis.
• Provide daily affidavits of mailings to customers.
• Provide other such reports as needed to customers informing them of ongoing status of mailing.
• Respond to customer inquiries either in person, phone, or email.
• Provide direction to staff as needed.
• Responsible for general organization of the facility.
• Look for cost saving initiatives and recommend process improvements.
• Cross train staff in all aspects of mail and production.
• Act as a backup to the Supervisor in all functions as needed.
• Printing internal and external print requests using Canon, Konica, Xerox, or other like equipment.
• Experience with mailing equipment such as Pitney Bowes or Neopost devices as used for folding inserting and processing mail.

Knowledge, Skills and Abilities:

• Minimum 3 years management experience.
• Excellent computer skills required.
• Ability to work with people from diverse backgrounds.
• Highly organized and detail oriented.
• Strong verbal, written and interpersonal skills.
• Able to lift 50lbs.
• Ability to assess and provide production improvements.
• To be able to provide cost effective methods for operational processes.
• Adaptability and flexibility to daily workloads and activities.
• Comfortability with change.

Qualifications:

Education: 

High School Diploma 

2 years college or technical school training in computer and/or business skills.

Experience:

3-5 years experience in Printing and Mailroom environment or equivalent setting.