The Program Manager 2 (Supportive Housing) is responsible for the oversight of the DePaul Supportive Housing designated site. This includes managing all aspects of the program, including ensuring quality care for the tenants, the effective supervision of staff and completing the necessary reporting requirements. Program Manager is a primary marketer of the program and is responsible for creating and maintaining relationships with all referral agencies. Must also be able to speak knowledgeably about the community units to help market them. Offers prompts and advice to program applicants regarding financial applications or recertifications. Program Manager takes lead on social activities that are available to both program and community tenants. Program Manager is the DePaul representative to the county OHM office, SPOA, and the CoC. Must foster an environment where a small team of staff pitch in to help with duties that crossover to make sure both the program and property side of the site function to DePaul standards. The geographical distance of the site from DePaul's administration offices necessitates that the Program Manager be able to work with a high level of independence.

Why work for DePaul?

Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits (see below for details)
• Competitive wages from $26.75/hour-$28.25/hour

1. Represent DePaul at Continuum of Care meetings.
2. Represent DePaul at County SPOA meetings.
3. Market the Supportive Housing program throughout the County.
4. Work in collaboration with DePaul Compliance to help potential tenants understand financial certification process and assist with gathering documentation when necessary.
5. Responsible for the oversight, supervision, and evaluation of program staff.
6. Ensure that appropriate tenant records are maintained including the formulation of a housing support plan for each tenant.
7. Adheres to and oversees program budget and reviews them for accuracy including the approval of all program expenditures per agency protocol.
8. Responsible for the hiring of program staff.
9. Ensure that staff are properly trained and evaluated, including attending any required trainings.
10. Responsible for submitting periodic required reports and necessary statistics to oversight agencies.
11. Develops positive working relationship with various community service agencies including the local government unit.
12. Oversee the referral process for evaluation and intake of all potential program tenants.
13. Assume coverage of tenants or see to it that coverage is provided when direct care staff are not available.
14. Ensure that all housing resources are available to all tenants.
15. Ensure that all staff adhere to person centered philosophies and practices.
16. Ensure that staff initiates direct contact with the tenant on at least a monthly basis for the purpose of reviewing and discussing their current living environment.
17. Assist the tenant when necessary to settle housing related disputes with the landlord.
18. Assist tenants in contacting landlord, verifying income for lease renewals, and negotiating lease agreements when necessary.
19. Perform any other duties necessary for the effective and efficient operation of the program.

Must meet one of the following three criteria:

1. Bachelor's degree in Psychology or Human Service field plus two years of experience working with a special needs population (one year of supervisory experience preferred).
2. Associate's degree in a Human Service field plus three years of experience working with a special needs population (one year of supervisory experience preferred).
3. High School diploma or GED plus five years' experience working with a special needs population (one year of supervisory experience preferred).

* In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul's personnel policy. The use of one's personal vehicle is also a requirement.

This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B Employer Match, Employee Discount Programs, Free Parking and Staff Recognition Programs.