Position Title. Guest Experience. Department. Office. Reports To. General Manager. Job Summary. Guest Experience Associates are responsible for the critical first impression our guests have of our properties. Guest Experience Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting gues...
This position contributes to the hotel’s commitment to high-quality guest satisfaction and teamwork by safely and efficiently maintaining the property i.e. performing preventative maintenance. repairs on mechanical, electrical, kitchen, and laundry equipment
The Assistant General Manager (AGM) is responsible for addressing guest concerns in a timely and appropriate manner. creating a face and a connection to our guests and the Hotel. This position requires an individual to actively participate throughout the property on a daily basis. The AGM works as part of a team to deliver hospitable service that is attentive, friendly, efficient and courteous, while maximizing room revenue and occupancy. The AGM...