Department: Cashiers-Clerks

Job Title: Clerk

General Definition: Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service and ensuring a winning experience.

Supervision Received: Store Management

Supervision Exercised: None

Essential Job Functions:

• Serve customers in a fast friendly and courteous manner optimizing customer satisfaction.
• Count money to verify amounts and issues receipts for funds received. This includes credit card transactions as needed.
• Audit of register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift.
• Stock inventory; several times during each shift by placing products on display shelf for customer availability.
• Clean and sweep the floors, walk-in areas, storage rooms, bathrooms, and parking lot by following cleaning checklists provided and distributed by Supervisor.
• May promote signature products to increase guest satisfaction and store sales.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Education:

Completion of the Tenth Grade

High School Diploma or GED equivalent preferred

Knowledge, Skills and Abilities:

• Must be able to read, understand, apply and retain knowledge of departmental rules, regulations, and policies.
• Must have sufficient mathematical skills to quickly and accurately count back a customer’s change.
• May be required to be able to lift up to thirty-five (35) pounds in order to effectively restock inventory and cooler.
• Must be able to stand or walk for long periods of time.

Training and Experience:

• Retail/customer service experience preferred
• Previous suggestive sales experience preferred

Licenses/Certifications/Other:

• Must be able to complete pre-employment drug test with a negative result.
• Must be able to pass background check and receive a gaming license from the Chickasaw Nation Office of the Gaming Commission as required to work in gaming operations.